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Holiday Inn London-Kensington Forum, an IHG Hotel

4-star hotel with restaurant, near Natural History Museum

  • Free WiFi
From
$91

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  • Lobby
  • Lobby
  • Standard Room, 1 Double Bed, Accessible - Bathroom
  • Standard Room, 1 Double Bed, Accessible - Bathroom
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97 Cromwell Road, London, SW7 4DN, England, United Kingdom
7.6.Good.
  • Really good location

    Dec 5, 2021

  • Nice hotel,

    Dec 5, 2021

See all 1,130 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 906 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In London City Centre
  • Natural History Museum - 9 min walk
  • Victoria and Albert Museum - 13 min walk
  • Science Museum - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Hyde Park - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Premium Room, 1 King Bed
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed, Accessible
  • Standard Room, 2 Twin Beds
  • Suite, 1 Bedroom (with Living Area)
  • Standard Room, 1 Double Bed with Sofa bed
  • Premium Room, 2 Twin Beds
  • Premium Room

What’s around

Landmarks

  • In London City Centre
  • Natural History Museum - 9 min walk
  • Victoria and Albert Museum - 13 min walk
  • Science Museum - 14 min walk
  • Royal Albert Hall - 17 min walk
  • Hyde Park - 19 min walk
  • Harrods - 22 min walk
  • Buckingham Palace - 43 min walk
  • Big Ben - 3 mi / 4.9 km
  • London Eye - 3.7 mi / 5.9 km

Getting around

  • Gatwick Airport (LGW) - 77 min drive
  • Heathrow Airport (LHR) - 29 min drive
  • London City Airport (LCY) - 52 min drive
  • Luton Airport (LTN) - 45 min drive
  • West Brompton Station - 15 min walk
  • Kensington (Olympia) Station - 27 min walk
  • Kensington (Olympia) Underground Station - 28 min walk
  • Gloucester Road Underground Station - 3 min walk
  • Earl's Court Station - 10 min walk
  • South Kensington Underground Station - 10 min walk
map
See on map
97 Cromwell Road, London, SW7 4DN, England, United Kingdom

At a glance

Hotel size

  • This hotel has 906 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 44 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 631
  • Conference space size (meters) - 59

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Slovenian
  • Spanish
  • Turkish
  • Welsh

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 44 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Forum Holiday Inn
  • London-Kensington Holiday Inn
  • Holiday Inn London Kensington Forum Hotel London
  • Holiday Inn Forum Hotel
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn London Kensington Forum
  • Holiday Inn London Kensington Forum an IHG Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London-Kensington Forum, an IHG Hotel Hotel
  • Holiday Inn London-Kensington Forum, an IHG Hotel London
  • Holiday Inn London-Kensington Forum, an IHG Hotel Hotel London
  • Holiday Inn Forum Hotel London-Kensington
  • Holiday Inn Forum London-Kensington
  • Holiday Inn London-Kensington
  • Holiday Inn London-Kensington Forum
  • London-Kensington Forum
  • London-Kensington Forum Holiday Inn

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn London-Kensington Forum, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 44 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Checkmate Bar & Restaurant (3-min walk), Thai Taste (3-min walk), and Nando's (3-min walk).
  • Holiday Inn London-Kensington Forum, an IHG Hotel has a fitness center and a picnic area, as well as a garden.
7.6.Good.
  • 8.0.Very Good

    Short stay but comfortable

    waqar, 2 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stuff need to be little more help full

    Stuff was not friendly, Once we check in our room was not opening and the moved us to a smaller room. They didn’t help me with the languages and I have my 4 year old with and he was sleep.

    Rohullah, 2 night family trip, Oct 22, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disgusted

    I found lots of bed bugs on the bed. I told the front desk and they changed my room. The room they changed me in the sheet was dirty and had lots of blonde hair. I told them about it around 5pm, they said they would take care of it. I went out and got in around 1130pm. They did change they sheets. I called front desk again, but this time they sent sheets and told me that I would have to change myself because no one was there to change it for me. At that point I was disgusted and wanted to check out and get a refund. I ended up leaving there and got a room somewhere else.

    1 night family trip, Oct 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My friends and I had a great stay. The staff was very friendly and helpful, the room was clean and had all the necessary amenities. The breakfast buffet was tasty. It’s very close to the underground stop, lots of restaurants and shops.

    Debra, 3 night trip with friends, Oct 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is an excellent option! I spent a week here (September 2021) and really enjoyed my stay. The location is lovely and very convenient. The Glouster Road Underground station is a block from the hotel, offering easy access to central London and a direct line to Heathrow on the Piccadilly Line. The breakfast offering is well done, including both continental options and a full hot buffet. The staff was helpful and friendly. Would absolutely stay here again.

    Dalton, 6 night trip, Sep 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente hotel, muy buen servicio, personal amable, el desayuno muy bueno

    Andres, 3 night family trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    CHK in very late and not active staffs Not satisfied service Was waiting for 4hrs CHK in

    David, 1 night family trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean an nice people

    3 night family trip, Aug 17, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The attached tavern made dinner easy.

    3 night romance trip, Aug 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and comfortable bed. Nice selection of channels on TV. Reception staff is fabulous!

    Marco, 3 night business trip, Nov 15, 2020

    Verified Hotels.com guest review

See all 1,130 reviews