The Westin Zagreb

Photo gallery for The Westin Zagreb

Lobby
Indoor pool
Terrace/patio
Presidential Suite, 2 Bedrooms, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of The Westin Zagreb

The Westin Zagreb

5.0 star property
Luxury hotel in Donji Grad with spa and indoor pool

8.4/10 Very good

709 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Krsnjavoga 1, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Donji Grad

Getting around

  • Zagreb (ZAG) - 26 min drive
  • Zagreb Zapadni Station - 12 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Central Station - 15 min walk

About this property

The Westin Zagreb

5-star luxury hotel in the heart of Donji Grad
A terrace, shopping on site and a coffee shop/cafe are just a few of the amenities provided at The Westin Zagreb. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. Pilates classes and aerobics classes are offered at the gym; The Westin Zagreb also has a hair salon, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a sauna.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Concierge services, smoke-free property and a front desk safe
  • Luggage storage, express check-out and express check-in
  • Guest reviews give good marks for the breakfast, pool and helpful staff
Room features
All 349 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and climate-controlled air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 102-cm LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Croatian, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 349 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (17222 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Croatian
  • English
  • Italian

Room amenities

Be entertained

  • 102-cm LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 168 per person (approximately)
  • Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of HRK 75 (subject to availability)

Children & extra beds

  • Rollaway beds are available for HRK 335.0 per day

Pets

  • Pets are allowed for an extra charge of HRK 200 per pet, per day

Parking

  • Self-parking costs HRK 140 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb offer free cancellation for a full refund?
Yes, The Westin Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Zagreb?
As of 29 Sep 2022, prices found for a 1-night stay for 2 adults at The Westin Zagreb on 30 Oct 2022 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Zagreb?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Zagreb?
Yes, there's an indoor pool.
Are pets allowed at The Westin Zagreb?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of HRK 200 per pet, per day.
Is parking offered on site at The Westin Zagreb?
Yes. Self-parking costs HRK 140 per day.
What are the check-in and check-out times at The Westin Zagreb?
You can check in from 2 PM - midnight. There's a charge of HRK 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of HRK 75 (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Zagreb and nearby?
On-site recreation at The Westin Zagreb includes aerobics and pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Westin Zagreb also has a sauna and a Turkish bath.
Are there restaurants at or near The Westin Zagreb?
Yes, there's an on-site restaurant. Nearby restaurants include Restoran I Kavana Muzej (4-min walk), Smokeraj (5-min walk) and Godot (6-min walk).
What's the area around The Westin Zagreb like?
The Westin Zagreb is in Donji Grad, a short 15-minute walk from Ban Jelacic Square and 16 minutes' walk from Museum of Broken Relationships. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Great hotel!
Fantastic service. Great buffet breakfast and supper. Nice pool. You can walk to the main tourist areas very easily
Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

yunhua, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. The staff was very friendly and helpful. The rooms are spacious, comfortable and with beautiful views.The hotel is 5 minutes from the center. I recommend it.
Desislava, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic all round. Room service, be careful.
Fantastic hotel. The room is great if you get the updated room. I picked the hotel for the updated decor. Room service was great until check out were they over charged by 2000 Kuna. It was good that I kept a record of what we ate. After many times explaining I was right. The problem was resolved. Food was great and drinks well made. I would definitely come back.
Beverley, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guilhem, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomasz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay in Zagreb
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miriam, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Jeannine, 2-night trip
Verified Hotels.com guest review