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The Westin Zagreb, Zagreb

5-star5 stars
Krsnjavoga 1Zagreb10000Croatia

Luxury hotel with spa, near Croatian National Theatre
  • Free WiFi
Very Good8.0
Great location
Fantastic service
Tasty breakfast
Value for money
Value for money could be better
136See all 136 reviews
From 1,220 reviewsTripAdvisor Traveller Rating

The Westin Zagreb, Zagreb

from $106
  • X-superior room
  • Deluxe Double Room
  • Westin, Standard Room, 1 King Bed
  • Deluxe Single Room, 1 King Bed
  • Single Room, 1 King Bed
  • Deluxe Room (Class)
  • Westin, Room

At a glance

Key facts

Hotel size

  • This hotel has 349 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets stay free (dogs and cats only)

  • 1 per room


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Scooter/moped rentals nearby
  • Casino
Working away
  • 24-hour business center
  • Meeting rooms 10
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The Westin Zagreb, Zagreb’s small print

Also known as

  • Westin Hotel Zagreb
  • Westin Zagreb
  • Zagreb Westin
  • Westin Zagreb Hotel
  • The Westin Zagreb Hotel Zagreb


Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: HRK 8.00 per person, per night for adults; HRK 4.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Deposit: HRK 500 per night

Optional extras

Early check-in can be arranged for an extra charge of HRK 75

Late check-out can be arranged for an extra charge of HRK 75

Self parking costs HRK 140 per day with in/out privileges

Rollaway beds are available for HRK 250 per day

Breakfast is offered for an extra charge of HRK 168 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Zagreb, Zagreb


  • In Donji Grad
  • Croatian National Theatre - 6 min walk
  • Mimara Museum - 7 min walk
  • Ethnographic Museum - 7 min walk
  • Technical Museum - 8 min walk
  • Archaeological Museum - 16 min walk
  • Ban Jelacic Square - 17 min walk
  • Dolac - 19 min walk

Getting around

  • Zagreb (ZAG) - 24 min drive
  • Zagreb Zapadni Station - 12 min walk
  • Zagreb Station - 21 min walk
  • Zagreb Klara Station - 13 min drive
  • Self parking (surcharge)

Recent reviews

Very Good 8.0 From 136 reviews

The Westin Zagreb, Zagreb
Very Good8.0
Small quibble... line telephone charges. And wi-fi that does not require constant re-registration would also help reduce annoyances for business travelers.
Robert, us2 night trip
The Westin Zagreb, Zagreb
Very Good8.0
great for value
great service and amazing local staff , but not Westin quality bed :( as expected. Local are had road works with EXTREME noise level until past midnight and we had to get up at 5AM for air travel so we very not happy with that.
Igor, us1 night family trip
The Westin Zagreb, Zagreb
Very Good8.0
Poor condition
The Westin Zagred is past its prime, as others have pointed out. It's in a great location, but the carpet are all warped and shows its age and a safety hazard. Smoking is rampant in Zagreb, and so is the hotel and I can smell smoke from carpet, towels, and hotel. When I asked for a taxi, they told me to go to the corner, and if I can't find any, I should come back and ask them. Poor service.
A Traveler, us2 night business trip
The Westin Zagreb, Zagreb
Very Good8.0
Is a smile a 5 star hotel standard?!?!?
Low standard for a 5 star hotel, reception employees no friendly at all, no tourndown service, towels totally worn-out but I was in a refurbished room. Quite nice and spacious. Bed really comfortable.
M, us1 night trip
The Westin Zagreb, Zagreb
Very Good8.0
Great place to Stay
Great place. Friendly staff. Very clean. Only thing that I wish they could fix is room temp. Very warm and couldn't get it cooled down.
A Traveler, us3 night business trip

See all reviews

The Westin Zagreb, Zagreb

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