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InterContinental Mark Hopkins, an IHG Hotel

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Exterior
Suite (Mark Hopkins) | Terrace/patio
Suite, 1 Bedroom (Dining Area Sunroom Access) | Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
View from room

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Grace Cathedral

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
999 California Street, San Francisco, CA, 94108
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Business centre
  • 17 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Downtown San Francisco
  • Moscone Convention Center - 19 min walk
  • Lombard Street - 22 min walk
  • Pier 39 - 27 min walk
  • Oracle Park - 32 min walk
  • Presidio of San Francisco - 43 min walk
  • Chase Center - 45 min walk
  • Union Square - 3 min drive
  • San Francisco Museum of Modern Art - 8 min drive
  • Ghirardelli Square - 8 min drive
  • Alcatraz Island - 11 min drive

Getting around

  • San Francisco International Airport (SFO) - 26 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 33 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 10 min drive
  • South San Francisco Station - 15 min drive
  • San Francisco Station - 29 min walk
  • California St & Mason St Stop - 1 min walk
  • California St & Powell St Stop - 2 min walk
  • California St & Taylor St Stop - 2 min walk

Restaurants

  • Uncle Vito's Pizzeria - 4 min walk
  • Parallel 37 - 4 min walk
  • Sons & Daughters - 4 min walk
  • Roxanne Cafe - 4 min walk
  • Beanstalk Cafe - 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel puts you within a 10-minute drive of Pier 39 and Lombard Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Nob Hill Club, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. Fellow travellers like the helpful staff and location. Public transportation is only a short walk: California St & Mason St Stop and California St & Powell St Stop are only steps away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 382 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site valet parking (USD 76.38 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • Business centre
  • 17 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1926
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar in shower
  • Visual fire alarm

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 44-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Nob Hill Club – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge – On-site cocktail bar. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 33.77 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of USD 25 for adults and USD 12 for children (approximately)

Parking

  • Valet parking costs USD 76.38 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins San Francisco
InterContinental Mark Hopkins
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
InterContinental Mark Hopkins
InterContinental Mark Hopkins an IHG Hotel
"InterContinental Mark Hopkins an IHG Hotel"
InterContinental Mark Hopkins, an IHG Hotel Hotel
InterContinental Mark Hopkins, an IHG Hotel San Francisco
InterContinental Mark Hopkins, an IHG Hotel Hotel San Francisco

Frequently asked questions

Does InterContinental Mark Hopkins, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Mark Hopkins, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at InterContinental Mark Hopkins, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at InterContinental Mark Hopkins, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at InterContinental Mark Hopkins, an IHG Hotel?
Yes. Valet parking costs USD 76.38 per night. Electric car charging is available.
What are the check-in and check-out times at InterContinental Mark Hopkins, an IHG Hotel?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at InterContinental Mark Hopkins, an IHG Hotel?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at InterContinental Mark Hopkins, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near InterContinental Mark Hopkins, an IHG Hotel?
Yes, there's an on-site restaurant, Nob Hill Club. Nearby restaurants include Uncle Vito's Pizzeria (4-min walk), Parallel 37 (4-min walk) and Sons & Daughters (4-min walk).
What's the area around InterContinental Mark Hopkins, an IHG Hotel like?
InterContinental Mark Hopkins, an IHG Hotel is in Downtown San Francisco, a short 1-minute walk from California St & Mason St Stop and 19 minutes' walk from Moscone Convention Center. Travellers love the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Overnight holiday stay
We stayed here for one get away night. The hotel is in a great area that is decorated for the holidays. We parked a block away in a parking garage and took Uber around the city. Check in was quick and easy and the room was nice.
Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel!
I LOVE this hotel! The staff and service are amazing! I highly recommend this hotel to anyone looking to stay in this part of the city! If you stay at this hotel, be sure to visit Sean at the bar! Great bartender!!!
carrie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valerie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decent hotel near great attractions and plenty of food and shopping options. It's a historic hotel in need of some TLC, but it was clean and comfortable.
1-night trip
Verified Hotels.com guest review

4/10 Fair

When old isn't charming anymore.
Desperately needs an upgrade.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rodney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann Margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review