Guests
All properties in New Orleans, Louisiana, United States of America

InterContinental New Orleans, an IHG Hotel

City-center New Orleans hotel with conference center

  • Free WiFi

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Pool
  • Rooftop Pool
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 80
1 / 80Lobby Sitting Area
444 Saint Charles Ave, New Orleans, 70130, LA, United States of America
8.6.Fabulous.
  • Upon arriving at the hotel I was greeted by Andrew Wagner and he the proceeds to tell me…

    Aug 30, 2021

  • Great hotel! Dinner and drinks the restaurant were awesome as well as the service.

    Aug 21, 2021

See all 1,319 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 484 smoke-free guestrooms
  • Daily housekeeping
  • Rooftop terrace
  • Seasonal outdoor pool
  • 24-hour room service
  • Valet parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In New Orleans Central Business District
  • Lafayette Square - 3 min walk
  • Canal Street - 3 min walk
  • Royal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Decatur Street - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Room, 2 Queen Beds, Balcony
  • Superior Room, 1 King Bed
  • Room, 1 King Bed, Balcony
  • Room, 2 Queen Beds, Accessible (Mobility Tub)
  • Superior Room, 2 Queen Beds
  • Business Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobility Tub)
  • Executive Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Mobility Roll In Shwr)
  • Intercontinental, Suite
  • Standard Room, 2 Queen Beds
  • Business Suite, 1 King Bed

Location

444 Saint Charles Ave, New Orleans, 70130, LA, United States of America
  • In New Orleans Central Business District
  • Lafayette Square - 3 min walk
  • Canal Street - 3 min walk

What’s around

Landmarks

  • In New Orleans Central Business District
  • Lafayette Square - 3 min walk
  • Canal Street - 3 min walk
  • Royal Street - 4 min walk
  • Bourbon Street - 5 min walk
  • Decatur Street - 7 min walk
  • Audubon Insectarium - 7 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • New Orleans Musical Legends Park - 9 min walk
  • The Shops at Canal Place - 9 min walk
  • Contemporary Arts Center - 10 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
  • New Orleans Union Passenger Terminal - 15 min walk

At a glance

Hotel size

  • This hotel has 484 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 47.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Golfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 19
  • Conference space
  • Conference space size (feet) - 32487
  • Conference space size (meters) - 3018
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 47.00 per night with in/out privileges

Pool, spa, and gym (if applicable)Pay at property

  • The seasonal pool is open from April to September

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Also known as

  • InterContinental New Orleans Hotel
  • InterContinental New Orleans, an IHG Hotel New Orleans
  • InterContinental New Orleans, an IHG Hotel Hotel New Orleans
  • InterContinental Hotel New Orleans
  • InterContinental New Orleans
  • New Orleans InterContinental
  • InterContinental New Orleans
  • InterContinental New Orleans, an IHG Hotel Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, InterContinental New Orleans, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 47.00 per night.
  • Yes, there's a seasonal outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 5:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Commerce (3-min walk), Herbsaint (4-min walk), and Marcello's Restaurant & Wine Bar (4-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Fair Grounds Race Course (9-min drive) are both nearby.
  • InterContinental New Orleans, an IHG Hotel has a seasonal outdoor pool and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Great experience

    Our stay was lovely. The room and hotel was very clean. I think the shower could’ve used a deep cleaning but it was clean. The staff was very nice and helpful with all of our needs! The restaurant had good food and drinks. I will stay here again.

    Arliva, 4 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The check-in staff were very friendly and efficient. And putting all COVID-related issues aside, which were unavoidable e.g. I would have liked to bar to be available. The only slight negative was the parking experience, it was overly complex, but I'll leave that to your knowledge of known security and equipment issues. If it had been explained before arrival in more detail it would have helped e.g. photo your plate before paying etc.

    DAVID, 1 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Cost for what you get not worth it.

    For the cost of the room per night, We were very disappointed. Our bed was broken, the shower head was broken and they had a dog in the next room from us that wouldn’t stop barking. I breast feed my baby and they had no mini fridge to store my breast milk. They wanted me to bring it to the front desk and then give me a ticket for my item. How do they expect me to go down stairs at 2 and 4 and 6 in the morning and wait for them to grab my item with a screaming child back in the room? Just for the cost of the room for what you get isn’t worth it. Will not stay here again.

    Joshua, 2 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quality

    Excellent trip and very informative concierge

    Earl, 5 night trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel and friendly staff

    I honestly truly enjoyed my stay here! The staff was friendly, especially the valet parking staff. I wish I had gotten their names to leave a shoutout but I truly appreciate their help. Food and parking is expensive in New Orleans, so I parked my own car. The garage is beside the hotel and the streets are one way and it takes some getting used to. They really helped us get the car in the right place. I drove from SC which was about 11 hrs but I think I’ll fly next time. I did not have to use my car at all during the whole trip. The hotel is pretty much walking distance from anywhere you would want to go. I would stay here again but in a room that has a microwave and balcony. Also it’s extra to use the refrigerator??? Overall beautiful hotel.

    marquita, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place close to the sights.

    Timothy, 1 night family trip, Jul 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best in San Antonio

    My family and I love this hotel!

    Vincent, 2 night family trip, Jul 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was wonderful, the front attendants were great and when we got there the room that we had reserved was quite small. Larger than most in New Orleans. But for a five day stay I went downstairs and said I can’t stay in this room. They upgraded us to a beautiful suite that had two bathrooms, not for free but for an up charge. Great room.

    John, 4 night trip, Jul 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel close to everything that you need

    Excellent hotel close to everything that you need access to. Close to Bourbon Street close to a lot of restaurants we didn’t really need to use our car because everything was so close by

    Melisa, 3 night trip with friends, Jul 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent Location

    Our family of 4 stayed 5 nights and due to Covid, did not get housekeeping or any cleaning at all! We had to ask for towels and toiletries every single day! I informed them and got absolutely no response. By the time we left, the garbages were piled and we had 5 days of trash that hadn't been picked up. We had stayed at other hotels during our trip that implemented at least a cleaning once. Besides this inconvenience, the hotel is clean, comfortable and ideally located in walking distance to everything. We parked our vehicle in the adjacent parking lot which is less expensive then using the hotel's valet. Just make sure to pay, or you will get booted!

    Keyla, 5 night family trip, Jul 15, 2021

    Verified Hotels.com guest review

See all 1,319 reviews