Guests
All properties in Tijuana, Baja California, Mexico

Ibis Tijuana Zona Rio

3-star hotel with restaurant, near Centro Cultural Tijuana

  • Free WiFi and free parking
From
$55

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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Blvd Gral Rodolfo Sanchez Tab, Tijuana, 22010, BC, Mexico
7.6.Good.
  • When buying online make sure you click on breakfast because they ask for a code in the…

    Nov 21, 2021

  • La recepcionista necesita ser entrenada en servicio al cliente, y en la habitación no…

    Nov 16, 2021

See all 833 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Dining options
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 144 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Business center
    • UNESCO Sustainable Property

    For families

    • Private bathroom
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer
    • Elevator
    • Flat-panel TV

    What’s around

    • In Zona Rio
    • Centro Cultural Tijuana - 9 min walk
    • Plaza Rio Commercial Center - 12 min walk
    • Las Americas Premium Outlets - 36 min walk
    • U.S. Consulate General Tijuana - 6 mi / 9.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room, 1 Double Bed
    • Double Room, 2 Double Beds

    What’s around

    Landmarks

    • In Zona Rio
    • Centro Cultural Tijuana - 9 min walk
    • Plaza Rio Commercial Center - 12 min walk
    • Las Americas Premium Outlets - 36 min walk
    • U.S. Consulate General Tijuana - 6 mi / 9.6 km

    Getting around

    • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 7 min drive
    • San Diego Intl. Airport (SAN) - 22 min drive
    • San Diego, CA (MYF-Montgomery Field) - 25 min drive
    • San Diego, CA (SEE-Gillespie Field) - 30 min drive
    • San Diego Santa Fe Depot - 20 min drive
    • Old Town Transit Center - 22 min drive
    map
    See on map
    Blvd Gral Rodolfo Sanchez Tab, Tijuana, 22010, BC, Mexico

    At a glance

    Hotel size

    • This hotel has 144 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only*
    • 1 per room (up to 33 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Braille signage
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Ibis Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of MXN 149 for adults and MXN 75 for children (approximately)

    PetsPay at property

    • Pet deposit: MXN 1000 per stay
    • Pets are allowed for an extra charge of MXN 400.00 per pet, per night
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • ibis Tijuana Opening January 2019 Hotel
    • Tijuana ibis Tijuana (Opening June 2019) Hotel
    • Hotel ibis Tijuana (Opening June 2019)
    • ibis Tijuana (Opening June 2019) Tijuana
    • ibis Tijuana (Opening January 2019)
    • Ibis Tijuana Opening June 2019
    • Ibis Tijuana Zona Rio Hotel
    • Ibis Tijuana Zona Rio Tijuana
    • Ibis Tijuana Zona Rio Hotel Tijuana
    • ibis Opening January 2019 Hotel
    • ibis Tijuana Opening January 2019
    • ibis Opening January 2019
    • ibis Tijuana Opening June 2019 Hotel
    • ibis Opening June 2019 Hotel
    • ibis Tijuana Opening June 2019
    • ibis Opening June 2019
    • Hotel ibis Tijuana (Opening June 2019) Tijuana

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Ibis Tijuana Zona Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 400.00 per pet, per night, and there's also a deposit of MXN 1000 per stay.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
    • Yes, Ibis Kitchen offers Mexican cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Esquinita Cocina Mexicana (4-min walk), Cuatro Etnias (5-min walk), and Cenaduría la 11 (7-min walk).
    • No, this hotel doesn't have a casino, but Caliente Racetrack Casino (4-min drive) is nearby.
    • Recommended spots to visit include Centro Cultural Tijuana (9-min walk) and Plaza Rio Commercial Center (12-min walk), along with Las Americas Premium Outlets (1.8 mi) and U.S. Consulate General Tijuana (6 mi).
    7.6.Good.
    • 4.0.Fair

      Stained towels and sheets

      the location is really convenient but the sheets were dirty and the towels are really stained so i called the front desk for new towels and they never brought them then i decided to look outside of my room for a house keeper to ask for towels and she told me that ‘she couldnt give her the towels till i gave her the that i had in my room’ so i went to go get them then i heard that she was gossiping to some lady that i wanted towels so raised my voice and said “here’s the towels ma’am” and gave her the towels after she told me ‘that you can’t get any new towels than the ones we already had but she was making an “exception” for me’ and i think that if i’m paying $130 dollars a night i deserve a clean room and clean towels

      Esther, 1 night trip, Nov 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      The room and our floor had a very awful sewage smell. It didn't really help when we opened the windows nor turned on the AC. At night we just kept waking up by the awful smell. Even the location is good and everything is pretty new, I wouldn't stay here again.

      1 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Room was small but very clean. No amenities whatso

      Room was small but very clean. No amenities whatsoever including not even a clock. Bed was comfortable very small pillows the size of couch pillows but adequate.

      4 night trip, Sep 22, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      We stay at 3x the average cost. Some of the walls were chipped. For $300 a night a room - I was very disappointed.

      Merced, 1 night family trip, Aug 21, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Very clean, friendly staff. Nice little bar at the entrance.

      3 night trip with friends, Aug 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      I loved how friendly everyone was, it was a smaller room but it totally worked for the days I needed it.

      Daisy, 4 night trip with friends, Aug 12, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Good

      Maiquela, 1 night romance trip, Aug 10, 2021

      Verified Expedia guest review

    • 6.0.Good

      valet needs more attention

      Valet took a long time to bring my car back. It was to the point where i was about to file a police report for a missing car.

      Edward, 1 night trip, Aug 7, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Small rooms but prices are good

      1 night business trip, Aug 7, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      I liked the friendliness of the staff and I really enjoyed the cleanliness of the hotel. I was really upset of the lack of onsite parking. My car had to be parked at an offsite parking lot both nights during my stay.

      2 night family trip, Aug 6, 2021

      Verified Expedia guest review

    See all 833 reviews