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Charleston Marriott Town Center, Charleston

3.5 stars
200 Lee St ECharlestonWV25301United States of America, ‏‎855-239-9485
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Value for money
Poor value for money
232See all 232 Hotels.com reviews
From 472 reviewsTripAdvisor Traveller Rating

Charleston Marriott Town Center, Charleston

Hotel Info: 855-239-9485

from $119
  • Deluxe Room
  • Concierge Room, Concierge Service
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 352 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details. This property offers airport shuttle service from 6:00 AM-11:00 PM. Contact the office using the information on the reservation confirmation received after booking for more details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Charleston Town Center Marriott
  • Marriott Charleston Town Center
  • Marriott Hotel Charleston Town Center
  • Marriott Charleston Town Hotel Charleston
  • Charleston Marriott Town Center Hotel
  • Marriott Town Center Hotel
  • Charleston Marriott Town Center
  • Marriott Town Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 15.00 per day

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 17500
  • Conference space size (meters) - 1626
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Charleston Marriott Town Center, Charleston’s small print

Also known as

  • Charleston Town Center Marriott
  • Marriott Charleston Town Center
  • Marriott Hotel Charleston Town Center
  • Marriott Charleston Town Hotel Charleston
  • Charleston Marriott Town Center Hotel
  • Marriott Town Center Hotel
  • Charleston Marriott Town Center
  • Marriott Town Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 15.00 per day

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 232 reviews

Charleston Marriott Town Center, Charleston
Poor1.0 / 5
Do not book on this hotel
Book 3 days and paid it in advance in this hotel when we arrived they told us that they sold our room they cannot do anything about it because I book it in Hotel.com. Very bad customer service. I had travel all over the world and book with Hotel.com with no problem, this is the first time it happen to me that my room is double book. I book in Marriot and Westin all the time with no problem 4-5 star it should not happen.
3 night romance trip
Charleston Marriott Town Center, Charleston
Poor1.0 / 5
Didn't get what we paid for
We rented a room for 5, but there was only space for 4. One of us had to sleep on the ground. We paid for breakfast as part of our reservation. When we showed up, we were told that there were only 2 breakfasts included in the reservation, even though we paid for 5. At the end of breakfast, they presented us with another bill, but I again said no, that I had already paid. The other 3 in our party went to Panera to eat.
1 night family trip
Charleston Marriott Town Center, Charleston
Outstanding5.0 / 5
Very enjoyable stay.
Was in town for a one night event at the Clay Center. Staff was super friendly and helpful at check-in. Our plan had been to walk the 6 blocks to the event but we were informed it might be cutting it too close for the start of the event and suggested we take the hotel shuttle. (Didn't even know they offered shuttle service!) Shuttle driver was great. Picked us up after and drove us by several restaurants/bars he suggested we try and offered to drive us back out after we freshened up. Hotel was very clean and welcoming. Room service was delicious, on time and very reasonably priced. The room was very comfortable, clean and well-appointed. The only tiny "issue" we encountered was that the door to the balcony had a padlock on it. Considering we were on the 6th floor, I guess, I can understand it, but it would have been nice to step out and get some panoramic pics of Charleston. As I said, very very minor comment, not even a real complaint. Would definitely book here again should I find myself in Charleston.
1 night trip with friends
Charleston Marriott Town Center, Charleston
Poor1.0 / 5
Terrible Experience
This hotel was very disappointing. We had reservations several weeks in advance. On our drive to the hotel (5hrs) they decided to give our room away and not tell us. On arrival, we had no room and Hotels.com provided us with a new room after 3 hours on the phone with them. The manager from this hotel declined anything for our inconvenience. Never again Marriot!
1 night family trip
Charleston Marriott Town Center, Charleston
Poor1.0 / 5
Will never stay again. Nothing was free to include wi-fi and parking. Reservation was wrong and was told nothing garuanteed if booking through hotels.com. Manager was very rude.
3 night business trip

See all reviews

Charleston Marriott Town Center, Charleston

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