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All properties in Dien Duong, Dien Ban, Quang Nam Province, Vietnam

Citadines Pearl Hoi An

Beachfront hotel in Hoi An with outdoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Premier Ocean View - Beach
  • Outdoor Pool
  • Pool
Pool. Image 1 of 62
1 / 62Pool
An Bang Beach, Cam An Ward, Dien Duong, 564310, Quang Nam, Vietnam
7.6.Good.
  • Nice clean property with a beautiful pool and beach area. Still a lot of empty shops and…

    Dec 10, 2019

  • It was good to check in two hours early and to prepare a baby bed. But I had a baby and…

    Aug 1, 2019

See all 51 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 230 guestrooms
    • Daily housekeeping
    • On the beach
    • Restaurant and beach bar
    • 1 outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Playground on site
    • Number of living rooms
    • Separate sitting area
    • Television
    • Free toiletries

    What’s around

    • On the beach
    • Cua Dai Beach - 38 min walk
    • An Bang Beach - 10 min walk
    • Ha My Beach - 16 min walk
    • Chuc Thanh Pagoda - 2.9 mi / 4.6 km
    • Phuoc Lam Pagoda - 3 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 1 King Bed, City View
    • Superior Twin Room, City View
    • Superior Room, 1 King Bed, Ocean View
    • Superior Twin Room, Ocean View
    • Deluxe Room, 1 King Bed, City View
    • Deluxe Twin Room, City View
    • Deluxe Room, 1 King Bed, Ocean View
    • Deluxe Twin Room, Ocean View
    • Family Room, Ocean View (Deluxe)
    • Premier Room, Ocean View
    • Deluxe Studio
    • Deluxe Apartment, 1 Bedroom
    • Deluxe Apartment, 2 Bedrooms
    • Executive Apartment, 2 Bedrooms
    • Executive Suite, 2 Bedrooms
    • Premier Suite, 2 Bedrooms
    • Deluxe Suite, 3 Bedrooms
    • Executive Suite, 3 Bedrooms
    • Premier Suite, 3 Bedrooms

    What’s around

    Landmarks

    • On the beach
    • Cua Dai Beach - 38 min walk
    • An Bang Beach - 10 min walk
    • Ha My Beach - 16 min walk
    • Chuc Thanh Pagoda - 2.9 mi / 4.6 km
    • Phuoc Lam Pagoda - 3 mi / 4.9 km
    • Hoi An Ancient Town - 4.5 mi / 7.3 km
    • Marble Mountains - 7.6 mi / 12.3 km
    • Hoi An Museum - 4.5 mi / 7.3 km
    • Tran Family Chapel - 4.6 mi / 7.4 km
    • Museum of History and Culture - 4.7 mi / 7.6 km

    Getting around

    • Da Nang Intl. Airport (DAD) - 43 min drive
    • Da Nang Station - 22 min drive
    map
    See on map
    An Bang Beach, Cam An Ward, Dien Duong, 564310, Quang Nam, Vietnam

    At a glance

    Hotel size

    • This hotel has 230 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Snack bar/deli
    • Beach bar
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Beach sun loungers
    • Beach umbrellas
    • Number of outdoor pools - 1
    • Children's pool
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Playground on site
    • Beach towels
    • Tennis on site

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Languages Spoken

    • English
    • Vietnamese

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers

    Sleep well

    • Soundproofed rooms

    Things to enjoy

    • Number of living rooms
    • Separate sitting area
    • Balcony

    Freshen up

    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping

    Special features

    Dining

    The Festa Delight - This restaurant serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of VND 425000 for adults and VND 212000 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Service animals exempt from fees

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of:

    • Safe Travels (WTTC - Global)
    • Intertek Cristal (3rd party expert - Global)
    • Bureau Veritas (3rd party expert - Global)

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

    Also known as

    • Pearl Hoi Festa Apartments Hoi An
    • The Festa Apartments Hoi An
    • Pearl Hoi Festa Apartment Aparthotel Hoi An
    • Pearl Hoi Festa Apartment Aparthotel
    • Pearl Hoi Festa Apartment Hoi An
    • Pearl Hoi Festa Apartment
    • The Pearl Festa Apartments Hoi An
    • Pearl Hoi Festa Apartments
    • The Pearl Hoi An
    • The Pearl Hoi An Apartments
    • Citadines Pearl Hoi An Hotel
    • Pearl Hoi Festa Hoi An
    • Citadines Pearl Hoi An Hoi An
    • Citadines Pearl Hoi An Hotel Hoi An
    • Pearl Hoi Festa
    • The Pearl Hoi An a Festa Apartment
    • Pearl Festa Apartments Hoi Hoi An
    • Pearl Festa Apartments Hoi
    • Pearl Festa Hoi Hoi An
    • Pearl Festa Hoi

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Citadines Pearl Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, The Festa Delight. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Cayme restaurant (10-min walk), The Purple Lantern (12-min walk), and An Bang beach village (13-min walk).
    • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Citadines Pearl Hoi An also has a garden.
    7.6.Good.
    • 8.0.Very Good

      Huge property, rooms were great. Huge pool for kids to play in, clean beach, friendly and helpful staff. Perfect for families. No doubt will be very popular once all the shop & Restaurant outlets are fully open.

      6 night family trip, Jan 3, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Hoi An 3 days 3 nights

      Staffs are doing their best, friendly and helpful, the shuttle bus to Hoi An old town is convenient, you can buy tickets from hotel to Hoi An Impression. Large swimming pool, average breakfast buffet. Room is new and functional, with balcony and lounge chairs. Part of the hotel , esp shopping areas are under construction, limited choice of resturants. However in room service offers high quality dishes and its affordable.

      Chi Hung, 2 night family trip, Dec 6, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      I really wanted to like this hotel but I just couldn’t. It looks amazing from the outside but unfortunately this hotel is not completed and will require months even years for it to be completed. The place is like a ghost town, I’m sure it will be amazing once it all opens but at the moment there was not one shop that was open. The only thing that was open was the pool area and the restaurant. It’s a construction site. I came here for a holiday with my husband and took my 10 month old baby on her first holiday unfortunately we had a terrible experience as my baby was crawling around on the floor in our apartment and I had noticed some liquid on the floor she was playing with, it turns out it was glue coming out of the floorboards because the rooms were rushed to be finished in time for the ‘soft opening’ I informed reception and we were moved to another room the next morning. I had also advised reception that I would let them know when we required housekeeping as they were coming to our door literally at all hours knocking and waking the baby, yet for the whole 8 night stay we were there they were coming at all hours, sometimes 8am sometimes 9/10pm it was extremely frustrating. We paid a lot of money to stay at this hotel we booked a 2 bedroom premium, if we had known the hotel was not completed there is no way in hell we would of stayed here, I was definitely mislead, I was advised the hotel was opening in March at no point was I advised it was a soft opening.

      Jay, 8 night family trip, Apr 22, 2019

      Verified Expedia guest review

    • 6.0.Good

      Actual room is much smaller than the foto

      Actual room turned out to be much smaller than the foto shows on hotel.com; paid extra for 5 adults but only two full size bed was in the guest room.

      Susanna Tze Kwan, 3 night family trip, Mar 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Rất hoành tráng, giá hợp lý bất ngờ

      1 night romance trip, May 1, 2021

      Verified Expedia guest review

    • 6.0.Good

      직원들 간에 소통이 안되서 체크아웃에 시간이 오래걸림

      1 night family trip, Jan 18, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      훌륭한시설 , 수영장 , 전용비치 , 리조트내 상가등 원스톱으로 해결가능한 장점에 한국마트 , 롯데시네마까지 즐길거리가 너무많아요^^

      5 night family trip, Dec 28, 2019

      Verified Expedia guest review

    • 4.0.Fair

      로비에서부터 룸까지의거리, 룸에서부터 수영장 까지의 거리, 룸에서 조식먹는곳 까지의 거리가 너무 멀었음. 보통 이정도면 이동서비스가 있을법도 한데.. 또, 리셉션직원 중 한국어 할수있는직원 한명도없고 영어도 너무 빠르게 말해서 당췌 알아들을수가 없음. 생일겸 허니문이라고 했는데 아무런 서비스 없는듯.. 그리고 방음 1도안됨 새벽2시에 위에서 걸어다니는 소리때문에 잠못잤음

      JONGMIN, 2 night family trip, Dec 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      올드타운 무료 셔틀서비스 좋습니다. 수영장 바로 앞에 전용비치도 있어 물놀이를 즐기기에 정말 좋습니다 . 바다에서 작은 게도 잡으며 놀 수 있습니다. 리조트가 커서 산책하기 좋고 리조트내에 마트와 식당이 있어서 편리합니다. 리셉션 직원들의 서비스와 마인드도 훌륭합니다

      2 night family trip, Dec 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      다음에 꼭 다시 올께요,깨끗하고 좋었어요 개발 되면 정말 좋을꺼 같네요. 가족과 여행으로 좋어요

      2 night trip, Nov 28, 2019

      Verified Expedia guest review

    See all 51 reviews