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Knoxville Marriott, Knoxville

3.5 stars3.5 stars
501 East Hill AvenueKnoxvilleTN37915United States of America, 855-239-9485
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
140See all 140 Hotels.com reviews
From 530 reviewsTripAdvisor Traveller Rating

Knoxville Marriott, Knoxville

Hotel Info: 855-239-9485

from $140
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Knoxville Marriott
  • Marriott Hotel Knoxville
  • Marriott Knoxville
  • Marriott Knoxville Hotel Knoxville
  • Knoxville Marriott Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 6 and USD 12 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 26
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 21000
  • Conference space size (meters) - 1890
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Knoxville Marriott, Knoxville’s small print

Also known as

  • Knoxville Marriott
  • Marriott Hotel Knoxville
  • Marriott Knoxville
  • Marriott Knoxville Hotel Knoxville
  • Knoxville Marriott Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 6 and USD 12 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 140 reviews

Knoxville Marriott, Knoxville
Fair2.0 / 5
Overpriced, under provided
No fridge in rooms, wifi is not included, way overpriced for what is provided, blood stain on the shower curtain
1 night trip with friends
Knoxville Marriott, Knoxville
Good3.0 / 5
Noisy when bar closes for cleaning. Restaurant staff are pushy and rude. Charged for breakfast when it was included in my room
1 night family trip
Knoxville Marriott, Knoxville
Excellent4.0 / 5
Great location. GREAT service and employees.
Managing a hotel has to be an impossible job. This hotel would be frustrating to manage as it sits currently. Good location. Very good bar/ restaurant - the food was fantastic and the employees really got it - GREAT (and I mean great) service. Cool, open lobby. Easy, free parking. Easy access. The challenge to the manager here is the dated decor, furnishings, and building age - and the maintenance guys have GOT to be losing their minds due to the age of this place (70's). Our drapes had large pinholes in them which let light in and were visible in the AM (riverside/sun facing) - it has to be difficult as the sun just bakes them on that side of the building. Our wall-mounted AC unit had a leak and drenched the carpeting on the outer wall (trashing my wife's expensive handbag and my PC case). The decor isn't "bad" exactly..it's just dated (everything from room decor to carpeting to lobby aesthetics). I would assume there is a major renovation budgeted for the hotel in the next year or two (or there better be) and they are just managing best they can until that time. Given all this, I would still stay here again as the pluses outweigh the minuses by a huge margin. The employees were as helpful as any hotel I have EVER stayed in. Anywhere. And this is a perfect location if you are seeing a show at the auditorium next door - you barely have to step foot outside.
1 night romance trip
Knoxville Marriott, Knoxville
Fair2.0 / 5
I'll stay elsewhere
The seventies want there furniture back, including there hard mattress and the peeling wall paper & overpriced for the condition the hotel was in. The front desk was the most pleasant experience.
1 night trip
Knoxville Marriott, Knoxville
Outstanding5.0 / 5
Centrally located and clean with good service
Enjoyed my stay here
2 night trip with friends

See all reviews

Knoxville Marriott, Knoxville

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