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Hyatt Regency Louisville

Photo gallery for Hyatt Regency Louisville

Premium bedding, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Lobby
Premium bedding, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served

Overview of Hyatt Regency Louisville

Hyatt Regency Louisville

4.0 star property
4-star hotel with indoor pool, connected to the convention centre, near Fourth Street Live!
8.4 out of 10 Very good
8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
320 West Jefferson Street, Louisville, KY, 40202
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Louisville
  • Fourth Street Live! - 2 min walk
  • KFC Yum Center - 5 min walk
  • Louisville Slugger Museum - 13 min walk
  • University of Louisville - 44 min walk
  • Kentucky International Convention Center - 1 min drive
  • Muhammad Ali Center - 1 min drive
  • Louisville Palace - 1 min drive
  • Louisville Waterfront Park - 2 min drive
  • Churchill Downs - 6 min drive
  • Kentucky Kingdom - 8 min drive

Getting around

  • Louisville International Airport (SDF) - 9 min drive
  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • Starbucks - 3 min walk
  • The Old Spaghetti Factory - 3 min walk
  • Louisville Marriott - Concierge Level Lounge - 1 min walk
  • Porch Kitchen & Bar - 1 min walk
  • Gordon Biersch Brewery Restaurant - 3 min walk
Map

About this property

Hyatt Regency Louisville

At Hyatt Regency Louisville, you'll be within a 10-minute drive of KFC Yum Center and Churchill Downs. Guests can take a dip in the indoor pool or grab a bite to eat at Sway, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. The helpful staff and central location get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 24 per night)
  • On-site valet parking (USD 34 per night)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Shopping
  • Discount at nearby fitness centre
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (20600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • 65-inch flat-screen TV
  • Premium cable channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Sway – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 per person

Parking

  • Self-parking costs USD 24 per night
  • Valet parking costs USD 34 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Louisville Hotel
Hyatt Regency Louisville
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Frequently asked questions

Does Hyatt Regency Louisville offer free cancellation for a full refund?
Yes, Hyatt Regency Louisville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency Louisville?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Regency Louisville?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Regency Louisville?
Sorry, pets aren't allowed.
Is parking offered on site at Hyatt Regency Louisville?
Yes. Self-parking costs USD 24 per night. Valet parking costs USD 34 per night.
What are the check-in and check-out times at Hyatt Regency Louisville?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Hyatt Regency Louisville?
No, this hotel doesn't have a casino, but Horseshoe Southern Indiana Casino (22-min drive) is nearby.
What is there to do at Hyatt Regency Louisville and nearby?
Hyatt Regency Louisville has an indoor pool and a fitness centre.
Are there restaurants at or near Hyatt Regency Louisville?
Yes, there's an on-site restaurant, Sway.
What's the area around Hyatt Regency Louisville like?
Hyatt Regency Louisville is in Downtown Louisville, a short 9-minute drive from Louisville International Airport (SDF) and 5 minutes' walk from KFC Yum Center. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

Pool out service and was not able to discern that until checked in.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Go for a decent night’s sleep not amenities
Initially difficult to find entrance to park. You can’t check in without first parking. Also, parking in garage has a hotel charge added if you uses your room key to come and go. Valet costs another $10 per day - so just self park if you leave and return once. Our room was exactly as depicted and comfortable. The bathroom wasn’t roomy but they provide a nice, lighted makeup mirror that you can use in the bedroom. Shower was roomy and water pressure out of the large shower head appreciated. We were disappointed that the Starbucks attached to lobby was closed. The hotel set up its own coffee bar, but the quality was lower and it wasn’t hot. We stopped by the bar one night since it looked inviting on the patio. However, only a small fraction of the listed bourbons were actually stocked. Then our server saw our tiny bag of fudge just bought as we walked back to the hotel from dinner. She informed us that we couldn’t consume it there. So we went elsewhere.
Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was very comfortable and front desk people were very helpful.
Bert, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The room was really comfortable and clean. You had to request housekeeping, which is pretty common since COVID; however, the housekeeping staff was not receptive when it came to just asking for additional towels. The front desk staff was hit or miss, but some were fantastic and helpful and others were less than helpful. Overall, we enjoyed our stay and would recommend as it is very convenient to everything downtown.
William, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 4-night trip with friends
Verified Hotels.com guest review