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Krystal Grand Punta Cancun, Cancun

4-star4 stars
Boulevard Kukulkan Km 8.5CancunQROO77500Mexico

Avenida Kukulkan beachfront resort with spa, beach bar
  • Free WiFi and free parking
Beautiful beach
Great location
Tasty breakfast
Fantastic service
1384See all 1,384 reviews
From 3,732 reviewsTripAdvisor Traveller Rating

Krystal Grand Punta Cancun, Cancun

from $245
  • x - deleted standard guestroom
  • xDeluxe OceanView-Private Balcony
  • Club Double Room, 2 Double Beds
  • xDeletex
  • xDeleted
  • xDelete
  • xxRegency Suite Guestroom - King Bed
  • Standard Room, 1 King Bed
  • xOceanview
  • Standard Room, 2 Double Beds
  • xDeluxe OceanView-Private Balcony
  • xPartial Oceanview
  • x1VWD
  • xCLBK
  • xCLBD
  • Standard Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • xPartial Oceanview
  • Double Room, 2 Double Beds, Ocean View
  • xGuestroom 1king bed
  • xGuestroom 2 double beds
  • xOcean View 1 king bed
  • xOcean View 2 double beds
  • xClub Ocean View King
  • xClub Ocean View 2 double beds
  • 0B
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Ocean View
  • Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • 0B
  • Double Room
  • Deluxe Room
  • Deluxe Room, Ocean View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Altitude Club 2 Double Beds Ocean view
  • Altitude Suite
  • Expedia VIP Suite
  • Exclusive Room, 1 Bedroom, Balcony, Annex Building
  • Junior Suite
  • Room, Balcony (Altitude Room )
  • Altitude Room 1 King Partial Ocean View
  • Altitude Room 1 King Ocean View
  • Room
  • Altitude Releve 1 King Ocean View
  • Suite Grand Altitude
  • Suite Grand Altitude
  • Altitude Family
  • Free Up Grade to Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Sauna
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms 2
  • Computer station
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Krystal Grand Punta Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
Land activities
  • Fitness facilities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours


O - Overlooking the ocean and garden, this restaurant serves breakfast only.

The Grill - Overlooking the ocean and pool, this restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

The Beach Bar and Grill - This beachfront bar serves lunch only. Guests can enjoy alfresco dining (weather permitting).

The Lounge and Terraces - This tapas bar serves lunch and dinner.


On Site

  • Sauna
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Krystal Grand Punta Cancun, Cancun’s small print

Also known as

  • Cancun Hyatt Regency
  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun
  • Cancun Regency
  • Cancun Regency Hyatt
  • Hyatt Cancun Regency
  • Hyatt Regency Cancun
  • Hyatt Regency Hotel Cancun
  • Regency Cancun
  • Regency Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 280 and MXN 350 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Krystal Grand Punta Cancun, Cancun


  • In Hotel Zone
  • Gaviota Azul Beach - 0 min walk
  • Delphinus Dreams - 1 min walk
  • Cancun Convention Center - 5 min walk
  • Forum Beach - 5 min walk
  • Dolphinaris Cancun - 5 min walk
  • Forum By The Sea Mall - 6 min walk
  • Caracol Beach - 7 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Free valet parking
  • Airport shuttle

Recent reviews

Good 7.8 From 1,384 reviews

Krystal Grand Punta Cancun, Cancun
Very Good8.0
Good, but service issues
Physical facility was nice with no issues. Check-in was a bit lengthy. Told needed to make reservations in advance for the different dining facilities on campus, but was often told they were "sold-out". So, we just showed up and got right in. Basically, almost every time the restaurant was at best half full! Great way to chase money away from your property. Made zero sense why they would claim things were sold out. Also, didn't keep track of discounts promised, so had to go thru a lengthy process to have them honored at check-out.
Timothy, us4 night trip
Krystal Grand Punta Cancun, Cancun
Really nice place!
Biggest disappointment was having to complain before getting the ocean view room upgrade we had specifically paid for. I would have expected an ocean view room given to us instead of a building view,upon checking in. We had paid for ocean view.
A Traveler, us2 night trip
Krystal Grand Punta Cancun, Cancun
Very Good8.0
Perfect beachfront resort
I booked an Altitude room with all-inclusive option. Great panoramic views from the 3rd floor. Upgrade to ocean view was definitely worth it! Room was spacious and clean. Bed was comfortable. Housekeeping staff was quick and responsive. Property is modern, hip and well maintained. Check-in and check-out process were a little bit slow, but no big deal for us. Hotel is right on the beach and is very close to the downtown area where restaurants and clubs are. It was a little bit noisy at night, with the nearby clubs playing loud music pretty much all night long. Good service and good food, with lots of options. But please note that this resort has all-inclusive and non-all-inclusive guests (different color bracelets) and every time we ordered food or even just a drink or bottled water we had to provide our room number, open a "tab" and sign for our order, which made the process a little bit slow and inconvenient. We also had to make sure to “close” the tab before leaving the area. No live entertainment in the evening during the 4 days/nights that we were there, but overall we had a good stay. I would recommend this hotel for its location, design and beach.
Lara, us1 night trip
Krystal Grand Punta Cancun, Cancun
Charged my card for the full amount even though I had already paid through Horrible beds and pillows, got the room right next to the elevator... not ideal for the price. On the upside, location is wonderful!
Desiree, us1 night trip with friends
Krystal Grand Punta Cancun, Cancun
Very Good8.0
Great stay! Great beach! Excellent location
Great hotel and great beach!! Super location
HECTOR, us4 night romance trip

See all reviews

Krystal Grand Punta Cancun, Cancun

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