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Krystal Grand Punta Cancun, Cancun

4 stars
Boulevard Kukulkan Km 8.5CancunQROO77500Mexico, 800-491-6126
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Good3.8 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Bar
Standard bar
1586See all 1,586 Hotels.com reviews
From 2,887 reviewsTripAdvisor Traveller Rating

Krystal Grand Punta Cancun, Cancun

Hotel Info: 866-539-8117

from $162
  • Double Room
  • Deluxe Room, 1 King Bed, Ocean View
  • Altitude Club 1 King Bed Ocean view
  • Club Double Room, 2 Double Beds
  • Deluxe Room, 2 Full Beds, Ocean View
  • Deluxe Room, 2 Full Beds
  • Altitude Club 2 Double Beds Ocean view
  • Double Room, 2 Double Beds, Ocean View
  • Altitude Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Full Beds
  • Expedia VIP Suite
  • Deluxe Room, 2 Double Beds, Ocean View
  • Club Room, 1 King Bed, Ocean View
  • Standard Room, 1 King Bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • All-inclusive rates available

Also known as

  • Cancun Hyatt Regency
  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun
  • Cancun Regency
  • Cancun Regency Hyatt
  • Hyatt Cancun Regency
  • Hyatt Regency Cancun
  • Hyatt Regency Hotel Cancun
  • Regency Cancun
  • Regency Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 280 and MXN 350 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Swim-up bar
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Krystal Grand Punta Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
Land activities
  • Fitness facilities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Dining

O - Overlooking the ocean and garden, this restaurant serves breakfast only.

The Grill - Overlooking the ocean and pool, this restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

The Beach Bar and Grill - This beachfront bar serves lunch only. Guests can enjoy alfresco dining (weather permitting).

The Lounge and Terraces - This tapas bar serves lunch and dinner.

Recreation

On Site

  • Sauna
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Krystal Grand Punta Cancun, Cancun’s small print

Also known as

  • Cancun Hyatt Regency
  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun
  • Cancun Regency
  • Cancun Regency Hyatt
  • Hyatt Cancun Regency
  • Hyatt Regency Cancun
  • Hyatt Regency Hotel Cancun
  • Regency Cancun
  • Regency Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 280 and MXN 350 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1586 reviews

Krystal Grand Punta Cancun, Cancun
Good3.0 / 5
exactly 3 stars level hotel
I left my watch in the room when I checked out and realized it couple hours later, but no one could find it. It just sounded so ridiculous because my wife left her huge beach style hat as well and they didn't mention anything about it neither.
2 night romance trip
Krystal Grand Punta Cancun, Cancun
Excellent4.0 / 5
It was really good, the only problem I had, was the ventilation of the bathroom. I went #2 and the smell didn't go away for hours, very embarrassing...
2 night romance trip
Krystal Grand Punta Cancun, Cancun
Outstanding5.0 / 5
A very nice hotel with a super friendly staff
There are possibly a thousand choices for hotels on this stretch of sand in Cancun. We stumbled across the Krystal Grand Punta just by reading through some good reviews and they were all accurate. The property is quite beautiful and well maintained. The beach is one of the nicest beaches in the area. The staff is just excellent. I cannot say enough how super friendly and helpful all of the employees are. That says a great deal about the management, they should be proud to have shaped such a good team of people. Last, the food was quite good. The breakfasts that were included in our package were just perfect. Not too much, just right. We would definitely return and stay again. It is also a quick walk to the action and restaurants nearby. But still far enough that you will not be bothered by it. Take the city buses to the Market 28. The only less than perfect thing was the room next to us was connected by those doors that turn it into a suite. But the neighbors were quite loud and completely inconsiderate at 1am every night.
4 night romance trip
Krystal Grand Punta Cancun, Cancun
Outstanding5.0 / 5
Great hotel I would want to go back.
Everything with out stay was great from late check in to rooms, services, breakfast, toiletary, restaurants, adult pools, beach. Only downside we had was room was bit humid due to the weather and lobby is not well airconditioned. However these did not bother us at all yet the design of the hotel is georgous.
4 night romance trip
Krystal Grand Punta Cancun, Cancun
Good3.0 / 5
Always a good time in Cancun
Quick 5 day trip. Great location, clean rooms, and friendly staff. Pool areas were very nice. The hotel is older and shows its age in certain places, but was in good shape overall. The food was good, not great. If you're looking for a modest and economically priced getaway, consider the Krystal Grand.
4 night romance trip

See all reviews

Krystal Grand Punta Cancun, Cancun

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