2/10 Poor
Jun 4, 2023
dear to whom it cunsern
hope you having a great day,,,
during my staying on the Hotel, I faced some problem and I told the hotel about it but unfortunately I had no response at all, after one night of my staing I found par of sucks that does not belong to me ether they don't clean the room well or there is someone came and use the room while I'm not there.
also I have a driver that should pick me up from the front door and they didn't allow hem to come inside and pick me up, so I had to walk every time out side.
I am a member on this hotel and I never had those issue before.
please get in mind that I am reporting this matter to the Sofie management and I need to get compensation on this mater.
Omar
Omar, 2-night business trip
Verified Hotels.com guest review