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Lancaster London, London

4 stars
Lancaster TerraceLondonEnglandW2 2TYUnited Kingdom, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Vibe
Poor vibe
1690See all 1,690 Hotels.com reviews
From 3,208 reviewsTripAdvisor Traveller Rating

Lancaster London, London

Hotel Info: 866-539-8117

from $152
  • Superior Twin Room, Park View
  • Suite (Embassy)
  • Superior Twin Room
  • Superior Double Room
  • Superior Double Room, Park View
  • Luxury Suite (Royal)
  • Superior Twin Room, City View
  • Deluxe Double or Twin Room, City View
  • Superior Double Room, City View
  • Executive Double or Twin Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Lancaster Hotel London
  • Lancaster London
  • London Lancaster
  • Lancaster London England
  • Lancaster London Hotel London
  • Royal Lancaster London
  • Lancaster London Hotel

Policies

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Valet parking costs GBP 45 per day

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for GBP 12 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness classes on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 12
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Island Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nipa Thai - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.

Lancaster London, London’s small print

Also known as

  • Lancaster Hotel London
  • Lancaster London
  • London Lancaster
  • Lancaster London England
  • Lancaster London Hotel London
  • Royal Lancaster London
  • Lancaster London Hotel

Policies

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the fitness facility.

Optional extras

Valet parking costs GBP 45 per day

Rollaway beds are available for an additional charge

Continental breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

High-speed Internet access (wired) is available in guestrooms for GBP 12 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1690 reviews

Lancaster London, London
Outstanding5.0 / 5
Great location, great customer service
This was not our first time to stay here; we've stayed a few days at a time 2 years in a row. But this time we stayed for 24 nights. The upside is the location and, above all, the staff, who are warm, friendly, and very service-oriented. The one downside is that the hotel is a bit older with all that goes with that: we had occasional trouble with the shower/ tub taking 10 minutes to drain and the toilet tank taking 10 minutes to refill so we could flush (e.g., if two people used the toilet in succession). But the hotel is under renovation currently, management seems committed to constant improvements, and I will reiterate that the staff is wonderful. The hotel has a Thai theme (including the fruity water available in the lobby), two first rate restaurants (one of them Thai and one European), and I can't emphasize enough how friendly and helpful everyone was. The room was plenty big enough to be comfortable-- certainly good value for London Zone 1. The location is great: right next to Lancaster Gate Station, only 10 minutes from Paddington, right next to a bus stop going every which way, and you can walk anywhere in Central London within 30-40 minutes if that's what you prefer. Right across the street from the park. We'll definitely try to book it for our next trip to London in 2017. (Did I mention how friendly and helpful the staff was? UNIFORMLY so).
24 night romance trip
Lancaster London, London
Outstanding5.0 / 5
Excellent place to stay. Perfect for the price.
First time staying here and will definitely be back again! Very accommodating. Extremely attentive staff. Great restaurants and places to have a drink. Amazing views of Hyde Park.
1 night family trip
Lancaster London, London
Outstanding5.0 / 5
Loved it!
We received an upgrade to a suite (!) and then on top of that, later received complementary breakfast on account of celebrating our anniversary. Service was top-notch and done with a smile and a friendly, helpful attitude. SOOOOOO impressed!
1 night romance trip
Lancaster London, London
Excellent4.0 / 5
nice clean hotel, good large meeting room with dancing area
5 night business trip
Lancaster London, London
Outstanding5.0 / 5
Lovely stay at the Lancaster
The staff was excellent in everyway!!!!
5 night trip with friends

See all reviews

Lancaster London, London

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