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Sheraton New Orleans Hotel, New Orleans

4 stars
500 Canal StNew OrleansLA70130United States of America, 855-239-9480
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Excellent4.3 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Value
Value for money could be better
1120See all 1,120 Hotels.com reviews
From 1,939 reviewsTripAdvisor Traveller Rating

Sheraton New Orleans Hotel, New Orleans

Hotel Info: 855-239-9480

from $111
  • Suite
  • Traditional Room, 2 Double Beds
  • Deluxe Room
  • Deluxe Room
  • Traditional Room, 1 King Bed
  • Deluxe Room
  • Club Room
  • Executive Suite, 1 King Bed
  • Traditional Room
  • Club Room, 1 King Bed, Business Lounge Access
  • Club Room, 2 Double Beds, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 1,110 rooms
  • This hotel is arranged over 49 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel New Orleans Sheraton
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 48.95 per night with in/out privileges

Refrigerators are available for USD 10 per stay

Rollaway beds are available for USD 25.00 per stay

Full breakfast is offered for an extra charge of USD 19.75 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.95 per day (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Pool sun loungers
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 52
  • Conference space
  • Meeting rooms 54
  • Conference space size (feet) - 105700
  • Conference space size (meters) - 9820
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1982
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Roux Bistro - This bistro serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Starbucks Coffee - This coffee shop serves breakfast and lunch.

Sheraton New Orleans Hotel, New Orleans’s small print

Also known as

  • Hotel New Orleans Sheraton
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 48.95 per night with in/out privileges

Refrigerators are available for USD 10 per stay

Rollaway beds are available for USD 25.00 per stay

Full breakfast is offered for an extra charge of USD 19.75 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1120 reviews

Sheraton New Orleans Hotel, New Orleans
Excellent4.0 / 5
Good Overnight Stop...
Enjoy our overnight stay, but valet pricey and a big inconvenience if you short on time. Wifi not fast at all, This location is close to Harrah's Casino and the Citywalk which we enjoyed..
1 night family trip
Sheraton New Orleans Hotel, New Orleans
Good3.0 / 5
Hallways very loud all night
2 night family trip
Sheraton New Orleans Hotel, New Orleans
Good3.0 / 5
Central Location
Hotel was great because it was centrally located. But due to Holiday weekend and several football games hotel was jammed packed.
3 night family trip
Sheraton New Orleans Hotel, New Orleans
Excellent4.0 / 5
I enjoyed everything except for the inconvenience of rerouting people in order to get to your room.
2 night trip with friends
Sheraton New Orleans Hotel, New Orleans
Outstanding5.0 / 5
Great place to stay!!
The stay was wonderful. We were able to get adjoining rooms as my mother in law was with us. We had their Thanksgiving dinner and it was pretty good. They gave you plenty. The individual drink prices weren't bad but if you want a bottle, they're pricey. The only downfall is the price of parking. They don't provide parking and the company that was in charge of the valet service, charges a whooping amount!!! RIDICULOUS!!! My mother in law is on a walker so we had no other recourse. Cheaper parking facilities were further away but you would have to catch the bus or walk (NOT). They offered free WiFi in the lobby for 45 minutes a day. I like the fact that if you didn't use it all at that time (for that day of course), they gave you the rest of your time when you logged back on. My husband and I will be returning in July. We won't be renting a car this time. Other than the parking situation, I would Definitely recommend this hotel. I even got to see the parade passing the hotel and was in the front. All in all, the trip was great!!
4 night family trip

See all reviews

Sheraton New Orleans Hotel, New Orleans

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