Las Palmas by the Sea, Puerto Vallarta

Overall it was a good experience. Food was ok, but drinks were really good.

Friendliest staff, amazing location, the views were unbelievable, food was excellent. The beach was clean and very swimmable, the nightly entertainment was fun, the a la carte restaurant was PHENOMENAL! WiFi was strong most of the time, the gift shop was inexpensive, and the fact that it was all-inclusive was great. Lots of food choices, though if you stay there a long time it may get boring. (But there are lots of local eateries nearby that seemed inexpensive). Safe neighborhood, and about 1/2 hour walk to the Malecon with tons of restaurants, shops, & bars. (We went just to look around). The resort was VERY clean, and everyone on staff was very friendly and helpful. Minor complaints: the hot tub was only slightly warmer than the pool, there were no designated smoke areas so people were smoking throughout the whole area (except in the restaurants), the beds weren’t incredibly comfortable, and we didn’t get the king sized bed we were hoping for. But other than those VERY minor things, there was literally nothing to complain about! I would gladly return if we ever came back to PV!

Excellent customer service from the entire staff, especially Rosa and Viana---rooms were very clean---the food was tasty & varied to appease anyone---security staff were constantly on alert assuring everyone's safety... It's a great facility; however, should there be heavy rain, water can only escape through paved walkways---as well, the city streets become canals.

We found the overall was good.Food was better, this year than last. Would have liked the entertainment a bit earlier. Staff was very polite & helpfull.

The employees and are stay were amazing, wonderful, excellent!!!! We will be back next year with the whole family.