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Sheraton New York Times Square Hotel, New York

4 stars4 stars
811 7th AveNew YorkNY10019United States of America
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2601See all 2,601 Hotels.com reviews
From 6,625 reviewsTripAdvisor Traveller Rating

Sheraton New York Times Square Hotel, New York

from $165
  • Superior Room, 2 Double Beds, Accessible
  • Traditional Room, Accessible
  • Room, Accessible
  • Traditional Room
  • Room
  • Room
  • Club Room
  • Club Room, Accessible
  • Traditional Room, 2 Double Beds
  • Superior Room, Accessible
  • Club Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed, Business Lounge Access (Club Level)
  • Room
  • Superior Room
  • Traditional Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Traditional Room, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 1,780 rooms
  • This hotel is arranged over 50 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 65.00 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 42
  • Conference space
  • Meeting rooms 20
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1962
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton New York Times Square Hotel, New York’s small print

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 65.00 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2601 reviews

Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Great location, clean, friendly staff
The hotel is very conveniently located - right by Times Square and easy walking distance to lots of shopping and dining options. Hotel itself is fine - the usual you would expect from a Sheraton - clean rooms, friendly staff.
1 night family trip
Sheraton New York Times Square Hotel, New York
Fair2.0 / 5
Disgraceful
The bell staff here used profanity in front of my children and there was no follow up from management as promised. Horrible experience!
1 night family trip
Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Great Hotel!
Incredible hotel with lots of amenities!
3 night family trip
Sheraton New York Times Square Hotel, New York
Excellent4.0 / 5
Fantastic location for the price!
The location was perfect. Breakfast was insanely expensive for what it was - skip it. Starbucks and bar service were great. Reception was terrific. The room was very comfortable and clean.
2 night family trip
Sheraton New York Times Square Hotel, New York
Poor1.0 / 5
The hotel parking was horrendous!! We had to wait 1-1/2 hours just to get our car.
2 night romance trip

See all reviews

Sheraton New York Times Square Hotel, New York

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