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Sheraton New York Times Square Hotel, New York

4 stars
811 7th AveNew YorkNY10019United States of America, 855-239-9480
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2795See all 2,795 Hotels.com reviews
From 6,163 reviewsTripAdvisor Traveller Rating

Sheraton New York Times Square Hotel, New York

Hotel Info: 855-239-9480

from $144
  • Superior Room, Accessible
  • Traditional Room, Accessible
  • Room, Accessible
  • Traditional Room
  • Room
  • Room
  • Club Room
  • Club Room, Accessible
  • Traditional Room, 2 Double Beds
  • Superior Room, Accessible
  • Club Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed, Business Lounge Access (Club Level)
  • Room
  • Superior Room
  • Traditional Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Traditional Room, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 1,780 rooms
  • This hotel is arranged over 50 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 65.00 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 42
  • Conference space
  • Meeting rooms 20
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1962
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton New York Times Square Hotel, New York’s small print

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 65.00 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2795 reviews

Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Great location and clean - amazing staff
Came for work conference. enjoyed the area of the city. excellent hotel service.
4 night business trip
Sheraton New York Times Square Hotel, New York
Good3.0 / 5
Lousy room, great location.
The location is great. The room was in poor condition. The furniture was old and very worn. The bedding had tears. The bathroom was terrible. It smelled of mildew. There was black mold in the sink and on the shower tiles. There were marks left from a glass on the countertop. Parking was $67, without in and out privileges, for a 24 hour period. It took 29 minutes for the attendant to retrieve the car. I have stayed at this hotel a handful of times in the past, but probably won't stay again.
1 night family trip
Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Great location nice hotel
The front desk staff was great, allowed us to check in 2 hours early which helped out a lot. We also asked for a late check out 1 pm and this was granted. The room had a king sized bed which was comfortable. This is a very large hotel so elevators are a necessity, but a new system improves things. It's computerized, you punch in your destination and an elevator number (H4) is displayed, you wait for that one and it takes you to your floor without additional input. In fact there is no way to punch in floor numbers once on the elevator. On the negative side, there was no free wifi, this was surprising.
1 night romance trip
Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Great location and staff service.
3 night family trip
Sheraton New York Times Square Hotel, New York
Good3.0 / 5
Functional without Frills
The bed was overly firm, and the sheets felt cheap. The walls, doors, trim and wallpaper were all peeling and in need of an upgrade. The location is great if you're looking to spend time in Times Square, but the property itself felt heavily trafficked and in need of an overhaul.
3 night business trip

See all reviews

Sheraton New York Times Square Hotel, New York

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