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Sheraton New York Times Square Hotel, New York

4 stars
811 7th AveNew YorkNY10019United States of America, ‏‎855-239-9480
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2958See all 2,958 Hotels.com reviews
From 5,601 reviewsTripAdvisor Traveller Rating

Sheraton New York Times Square Hotel, New York

Hotel Info: 855-239-9480

from $199
  • Superior Room, Accessible
  • Traditional Room, Accessible
  • Room, Accessible
  • Traditional Room
  • Room
  • Room
  • Club Room
  • Club Room, Accessible
  • Traditional Room, 2 Double Beds
  • Superior Room, Accessible
  • Club Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed, Business Lounge Access (Club Level)
  • Room
  • Superior Room
  • Traditional Room, 1 Queen Bed
  • Superior Room, 2 Double Beds
  • Traditional Room, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 1,780 rooms
  • This hotel is arranged over 50 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Valet parking costs USD 60-70 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 42
  • Conference space
  • Meeting rooms 20
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1962
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton New York Times Square Hotel, New York’s small print

Also known as

  • Hotel Sheraton New York Times Square
  • Sheraton New York Hotel & Towers
  • Sheraton New York Hotel And Towers
  • Sheraton New York Towers
  • New York Times Square Sheraton
  • Sheraton New York City
  • Sheraton Hotel New York Times Square
  • Sheraton New York Times Square
  • Sheraton New York Times Square Hotel
  • New York City Sheraton
  • Sheraton Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Valet parking costs USD 60-70 per day

Refrigerators are available for USD 35 per stay

Buffet breakfast is offered for an extra charge of USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2958 reviews

Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Everything was fine except for the people who were partying in the hallway until after 2:00AM
1 night romance trip
Sheraton New York Times Square Hotel, New York
Fair2.0 / 5
1 hour wait for check in! They only had 2 agents checking in, when there were 7 stations available. WiFi is not free. They charge you for a refrigerator ($35 a day!)
2 night romance trip
Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
First time Visit to NYC
First time Stay in NYC. I loved it! A lot of history to see. My family and I experienced first time subway, first time Cab Rides, and great Bus Tours. All of this because The Sheraton was conviently located in Times Square to make this possible. Hotel experience was great. Parking was a little expensive at $65 a night. Hotel doesn't have parking. You have to park in the joined parking garage owned and operated by Icon Parking company. At least they took the responsibility of me having to park my own car, I just dropped it off and didn't see it again until checkout.
2 night family trip
Sheraton New York Times Square Hotel, New York
Excellent4.0 / 5
Meh
Hotel was busy and the front desk seemed understaffed. Staff seemed unconcerned that people were waiting in line. Room was a great size, but bathroom was tiny and in need of an update. Windows were filthy. Did not have much of a view, but hard to see what might guava been visible due to the dirt on the windows.
1 night family trip
Sheraton New York Times Square Hotel, New York
Outstanding5.0 / 5
Will recommend to my friends
It was a great stay
1 night romance trip

See all reviews

Sheraton New York Times Square Hotel, New York

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