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Sheraton New York Times Square Hotel, New York

4-star4 stars
811 7th AveNew YorkNY10019United States of America

4-star hotel with restaurant, near Broadway
    Good7.8
    Location
    Great location
    Cleanliness
    Clean
    WiFi
    Regular internet service
    Bar and Beverages
    Bar could improve
    2130See all 2,130 Hotels.com reviews
    From 8,876 reviewsTripAdvisor Traveller Rating

    Sheraton New York Times Square Hotel, New York

    from $173
    • Club Room, 1 King Bed, Business Lounge Access (Club Level)
    • Traditional Room, 2 Double Beds
    • Traditional Room, 1 King Bed
    • Traditional Room, 1 Queen Bed
    • Superior Room, 2 Double Beds
    • Superior Room, 1 King Bed
    • Traditional Room, Accessible
    • Superior Room, 2 Double Beds, Accessible
    • Traditional Room, Accessible
    • Room, Accessible
    • Club Room
    • Club Room, Accessible
    • Superior Room, Accessible

    At a glance

    Key facts

    Hotel size

    • This hotel has 1,780 rooms
    • This hotel is arranged over 50 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    • Express check-in/out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others

    Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *

    Pets

    • Pets stay free (dogs only)

    • Restrictions apply *

    • 1 per room

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transportation

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service
    Things to do
    • Fitness facilities
    • Spa services on site
    • Spa treatment room(s)
    • Hiking/biking trails nearby
    Working away
    • Business center
    • Conference space
    • Meeting rooms 20
    • Conference center
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Number of buildings/towers - 1962
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer
    Be entertained
    • Flat-screen TV
    • Pay movies
    • Premium TV channels
    • Video-game console
    Stay connected
    • Desk
    • Free weekday newspaper
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator (on request)
    • Free bottled water
    More
    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Sheraton New York Times Square Hotel, New York’s small print

    Also known as

    • Hotel Sheraton New York Times Square
    • Sheraton New York Hotel & Towers
    • Sheraton New York Hotel And Towers
    • Sheraton New York Towers
    • New York Times Square Sheraton
    • Sheraton New York City
    • Sheraton Hotel New York Times Square
    • Sheraton New York Times Square
    • Sheraton New York Times Square Hotel
    • New York City Sheraton
    • Sheraton Hotel New York

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Parking height restrictions apply.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The mandatory Destination Fee includes the following: USD 25 daily food and beverage credit for use in Hudson's Market, on in-room dining, or beverages at the Club Lounge (non-cumulative); choice of Gulliver's gate in Times Square, Ripley's Believe it or Not!, or City Sights New York Cruise - including Hop on/off (1 per day to be redeemed through the Tickets & Tours Desk); 20% discount at Landau on all regular priced merchandise; 1 daily fitness class with on-site instructor; enhanced wired internet and local, long distance, and international calls.

    • Destination fee: USD 25 per accommodation, per night

    Optional extras

    Late check-out can be arranged for an extra charge of USD 150

    Valet parking costs USD 65 per day with in/out privileges

    Refrigerators are available for USD 35 per stay

    Breakfast costs between USD 15 and USD 40 per person (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for USD 16.95 per night (rates may vary)

    WiFi is available in public areas for USD 16.95 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Sheraton New York Times Square Hotel, New York

    Landmarks

    • In Midtown
    • Broadway - 7 min walk
    • Rockefeller Center - 8 min walk
    • Times Square - 9 min walk
    • Macy's - 17 min walk
    • Barney's - 17 min walk
    • New York Public Library - 18 min walk
    • Bloomingdale's - 21 min walk

    Getting around

    • New York, NY (LGA-LaGuardia) - 20 min drive
    • Teterboro, NJ (TEB) - 23 min drive
    • Newark, NJ (EWR-Liberty Intl.) - 28 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 29 min drive
    • Caldwell, NJ (CDW-Essex County) - 33 min drive
    • Linden, NJ (LDJ) - 34 min drive
    • New York W 32nd St. Station - 20 min walk
    • New York Penn Station - 21 min walk
    • New York Grand Central Terminal Station - 21 min walk
    • 7 Av. Station - 1 min walk
    • 50 St. Station - 3 min walk
    • 49th St. Station - 5 min walk
    • Valet parking (surcharge)

    Recent reviews

    Good 7.8 From 2,130 reviews

    Sheraton New York Times Square Hotel, New York
    Very Good8.0
    The hotel was nice enough. There could have been more deals for the price. The bathroom was small and the shower was not that great
    Marykate, us2 night trip
    Sheraton New York Times Square Hotel, New York
    Exceptional10.0
    Clean, fair price, good for business trips
    Great hotel at a reasonable price. Rooms are small, but that's the Manhattan standard. Elevator system took 20 seconds to understand, but it works great. Very clean. Would stay here again.
    Miguel, us1 night trip
    Sheraton New York Times Square Hotel, New York
    Exceptional10.0
    Great midtown west location; spacious clean room
    Selected the hotel based upon the proximity to the theater district and to post-show restaurant. Room was nicely updated and large for NYC, and quite comfortable. A couple of mentions: a) Hotels.com hides the destination fee of $25 on this property in the fine print, so you will be paying that much more for the room; most hotels it discloses next to the price when you select the room option; b) that fee can be used at the lobby coffee shop and on room service, so you do get something for the extra charge; c) the comments from prior reviewers concerning the elevators seem to have been solved by a brand new system; you touch a keypad to order an elevator and it directs you to the car number; no buttons inside the car; never waited for more than a few seconds.
    Scott, us1 night trip
    Sheraton New York Times Square Hotel, New York
    Good6.0
    Nice staff painfully slow elevators
    The rooms are too crowded and the elevators are a nightmare. To use them you choose your floor on a pad outside the elevator then inside the elevator there is a thin display on the door jam letting you know which floors have been requested. If you need an elevator to the lobby expect to wait a long time! The staff is very helpful.
    A Traveler, us2 night trip
    Sheraton New York Times Square Hotel, New York
    Exceptional10.0
    Great place to stay
    We missed our flight, so we were having a bad day. The staff helped us feel very welcome and even upgraded our room when they found out we were having a bad day.
    Jeffery, us1 night trip

    See all reviews

    Sheraton New York Times Square Hotel, New York

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