Guests
All properties in Chiang Mai, Chiang Mai Province, Thailand

Pastell Oldtown Chiang Mai

3.5-star hotel with outdoor pool, near Wat Phra Singh

  • Free WiFi and free parking
From
$48

Restrictions related to your trip

Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival. Find out moreOpens in a new window

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Family Loft - Garden View
  • Deluxe Twin Room With Balcony - Balcony View
  • Outdoor Pool
Outdoor Pool. Image 1 of 52
1 / 52Outdoor Pool
8/1 Samlan soi 7, Samlan Road, Chiang Mai, 50200, Chiang Mai, Thailand
9.4.Exceptional.
  • Small boutique hotel in a great location in old town. Cute pool and a nice view over the…

    Feb 12, 2020

  • The location of this hotel was great, such a quiet side street and it had real charm. We…

    Dec 28, 2019

See all 61 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 1 outdoor pool
  • Airport shuttle
  • Terrace

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Old City
  • Wat Phra Singh - 9 min walk
  • Wat Chedi Luang - 11 min walk
  • Sunday Walking Street Market - 12 min walk
  • Chiang Mai University - 14 min walk
  • Tha Phae Gate - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Double Room With Balcony
  • Deluxe Twin Room, City View
  • Deluxe Twin Room With Balcony
  • Superior Room
  • Deluxe Family Loft

What’s around

Landmarks

  • In Old City
  • Wat Phra Singh - 9 min walk
  • Wat Chedi Luang - 11 min walk
  • Sunday Walking Street Market - 12 min walk
  • Chiang Mai University - 14 min walk
  • Tha Phae Gate - 19 min walk
  • Chiang Mai Night Bazaar - 25 min walk
  • Warorot Market - 32 min walk
  • Wat Phra That Doi Suthep - 10.6 mi / 17 km

Getting around

  • Chiang Mai Intl. Airport (CNX) - 7 min drive
  • Chiang Mai Railway Station - 8 min drive
  • Saraphi Station - 15 min drive
  • Lamphun Pa Sao Station - 24 min drive
  • Airport shuttle (surcharge)
map
See on map
8/1 Samlan soi 7, Samlan Road, Chiang Mai, 50200, Chiang Mai, Thailand

At a glance

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Number of outdoor pools - 1
  • Children's pool

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Thai

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Netflix
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Breakfast Dining - Onsite bistro.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: THB 500.0 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 500 per vehicle (one-way, Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Pastell Hotel Chiang Mai
  • Pastell Hotel
  • Pastell Oldtown Chiang Mai
  • Pastell Oldtown Chiang Mai Hotel
  • Pastell Oldtown Chiang Mai Chiang Mai
  • Pastell Oldtown Chiang Mai Hotel Chiang Mai
  • Pastell Oldtown Chiang Mai Hotel
  • Pastell Oldtown Hotel
  • Pastell Oldtown
  • Hotel Pastell Oldtown Chiang Mai Chiang Mai
  • Chiang Mai Pastell Oldtown Chiang Mai Hotel
  • Hotel Pastell Oldtown Chiang Mai
  • Pastell Oldtown Chiang Mai Chiang Mai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Pastell Oldtown Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Breakfast Dining. Nearby restaurants include Sipolle By Chef Dan (3-min walk), Happy Espresso (3-min walk), and Cats Station Coffee and Food (5-min walk).
  • Yes, an airport shuttle is available. The charge is THB 500 per vehicle one-way.
  • Pastell Oldtown Chiang Mai has an outdoor pool and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Old Town Chiang Mai Gem

    Convenient location on the edge of old town. Complimentary breakfast if you want it. Staff were very friendly. Even a screen share option on the tele if you wanted to cast something from your phone.

    Perrin, 4 night romance trip, Sep 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and satisfying.

    The overall stay was good, I stayed 3 nights. The breakfast was good but the lychee frozen drink I purchased was a waste of money. Next door to the left existing the hotel on the same side, there is a local place to eat, which the food is pretty good.

    Steven, 3 night trip with friends, Jul 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff was excellant. Hotel was immaculate. Customer service was outstanding

    7 night trip, Mar 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was so refreshing to stay in a new hotel in the historic old part of town. The hotel has lots of charm and very accommodating and friendly staff. The staff was very helpful in calling taxis (and Grab, the Uber eqivalent In Thailand). We also asked them to make a dinner reservation at Dash Restaurant for us, which they did. We enjoyed the breakfast each morning. I would have a bowl of soup with cilantro and parsley sprinkled on top, and my husband would heat a waffle and have a bowl of cereal. The fresh pineapple and watermelon slices were delicious also. When we first arrived they served us a small cup of cold and refreshing lemongrass tea. It was so good. I know you will enjoy staying here when you arrive in Chiang Mai. We hope we can return in the future.

    5 night family trip, Feb 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic

    3 night trip, Dec 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    So beautiful hotel and staff!

    A new hotel with sweet and kind staff. The room is relaxing and big, great design! The hotel is in the old town so the Sunday night market is very close. We realy enjoyed every moment of our stay! They were so gentle to our every, crazy sometimes, needs. We will recommend the hotel to whomever is coming to Chiang Mai!

    Rachel, 5 night romance trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A cozy hotel in Old Chiang Mai. It was so welcoming and and the staff are very friendly, helpful and accommodating. The hotel itself feels newly renovated and the lobby offers unlimited and easily accessible to coffee, tea and clean drinking water. The rooms are equipped with all the essentials, including bottled water daily, and a smart TV that has Netflix. The hotel is also walking distances to mom & pop cafes, delicious street eats, coffee shops and 7-11s. I love this hotel, and would 100% stay here again.

    Jampa/Asha, 2 night romance trip, Apr 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    New hotel with great staffs

    We stayed in this hotel for 4 nights. Hotel is new , room is clean , quiet, and good design . BIG Thanks to the staff, GAP, EIW, NUNA ,VOLK , BANANA, you guys are so helpful & cheerful. Thanks for giving us so many travel information & tips. We are so satisfied with our stay and we will definitely share and recommend to our friends and family. 3 mins walk to the 7Eleven, 15 mins walk to Sunday Night Market, 15 mins walk to the Saturday Market.

    sie lam, 4 night romance trip, Mar 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, quiet, new. Friendly staff. Would definitely stay again!

    5 night trip with friends, Mar 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is very friendly and helpful. The room is clean and spacy.

    SC, 2 night romance trip, Mar 22, 2019

    Verified Expedia guest review

See all 61 reviews