Sheraton Princess Kaiulani

Photo gallery for Sheraton Princess Kaiulani

Primary image
Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Balcony
Balcony
View from room

Overview of Sheraton Princess Kaiulani

Sheraton Princess Kaiulani

3.5 star property
Adventure hotel with 1 outdoor pools, connected to a shopping center, near Waikiki Beach

8.2/10 Very Good

1,212 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is $249
Price available on 9/5/2022
Map
120 Kaiulani Ave, Honolulu, HI, 96815
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Beach towels
  • Self parking
  • Pool bar
  • Room service
  • 24-hour business center
  • Business center
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Waikiki
  • Waikiki Beach - 2 min walk
  • International Market Place - 5 min walk
  • Waikiki Beach Walk - 8 min walk
  • Royal Hawaiian Center - 8 min walk
  • Honolulu Zoo - 11 min walk
  • Ala Moana Center - 35 min walk
  • University of Hawaii at Manoa - 42 min walk
  • Hawaii Convention Center - 6 min drive
  • Ala Moana Beach Park - 10 min drive
  • Diamond Head - 14 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 22 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 42 min drive

About this property

Sheraton Princess Kaiulani

3.5-star hotel near Waikiki Beach
Near International Market Place and Royal Hawaiian Center, Sheraton Princess Kaiulani provides a poolside bar, a terrace, and an art gallery on site. Enjoy Italian cuisine, a poolside location, and al fresco dining at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with a shopping mall on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An electric car charging station, concierge services, and an elevator
  • Luggage storage, express check-out, and a front desk safe
  • Guest reviews speak highly of the bar
Room features
All guestrooms at Sheraton Princess Kaiulani feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like safes and WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers, designer toiletries, and shower/tub combinations
  • 32-inch TVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1000 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered onsite self parking (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (14451 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1955
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Italian
  • Japanese
  • Korean

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Pikake Terrace - This poolside restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Splash Bar and Bento - This poolside bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Te Moana Nui Show - This theme restaurant serves dinner only. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 38.93 per accommodation, per night
  • Resort fee inclusions:
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 31.00 for adults and USD 31.00 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Microwaves are available for USD 10 per day

Parking

  • Covered self parking costs USD 45 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - W54801500-01

Also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

Does Sheraton Princess Kaiulani offer free cancellation for a full refund?
Yes, Sheraton Princess Kaiulani does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Princess Kaiulani?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Sheraton Princess Kaiulani on Sep 5, 2022 start from $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Princess Kaiulani?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Princess Kaiulani?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Sheraton Princess Kaiulani?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Princess Kaiulani?
Yes. Self parking costs USD 45 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Princess Kaiulani?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Princess Kaiulani and nearby?
Have fun with nearby activities like cycling, hiking, and kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Princess Kaiulani?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Italian cuisine, and pool views. Nearby restaurants include Me's Bar-B-Que (3-min walk), KONA Coffee Purveyors (4-min walk), and Ruffage Natural Foods (4-min walk).
Does Sheraton Princess Kaiulani have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Princess Kaiulani like?
Sheraton Princess Kaiulani is located near Waikiki Beach in Waikiki, a short 8-minute walk from Waikiki Beach Walk and 5 minutes' walk from International Market Place. Travelers say the area is central and good for shopping.

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Great location - close to restaurants and shops
Hotel was great. I wish it had a hot tub, though. 2 minute walk to the beach. There was an ABC store right next door, which we spent over $300 in throughout our 1 week stay. We would stay there again.
Tim, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay!
We have an amazing stay at Sheraton Princess. The staff are very friendly and helpful. Our room with ocean view is awesome. It was little loud on the Waikiki strip because of the street performer and the band playing in the area at night. But that didn’t bother our stay at the hotel. We usually shut our balcony door when sleeping for the night. The hotel is situated on the Waikiki strip right beside International Market and other Hotels in the area. Easy 5 mins walk to the Waikiki beach. Easy in and out of Waikiki if you’re going for an adventure on the island. All in all a very amazing stay at this hotel. I will recommend this hotel to everyone.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice experience except for the fact that they prefer major cradit card over a debit card which made it a litte more frustrating but other than that they were excellent and i would definitely stay there again.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay at the Princess Kailulani
My stay at the Sheraton Princess Kaiulani was amazing! The employees were very friendly and and helpful. I had a wonderful view from my balcony, and the room and bed were very comfortable. I also really liked that my room had a refrigerator, coffee/tea setup, big screen TV and a safe for my valuables.
View of Princess Kaiulani pool area and Waikiki from my 11th floor balcony.
King Bed room at the Princess Kaiulani.
5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Very good location
We had a very nice stay. Everything is perfect! I just wish they would have the pool open longer
Adrian Carlo, 5-night family trip
Verified Hotels.com guest review

6/10 Good

80’s decor
The hotel needs to update the decor. It looks like it has no been renovated probably since the 80’s.
Tommy, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful view
Pool view was amazing. Quite loud at night with street performance Peaceful morning Splash bar should open at 6:00 for coffee
5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Typical Sheraton
Sheraton Princess is an older hotel situated a short distance from Waikiki Beach. Rooms are tired and could do with some renovation. Food is expensive and its cheaper to eat of site. Staff are friendly and accommodating.
Darren, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is in a great location and like all Waikiki hotels is very busy. I had a terrible room overlooking a car park and it was so loud. For me the real kicker was the poor house keeping. They made the bed, sort of, each day and brought water but did nothing else. Sometimes they’d forget to change the towels. Other times they just didn’t clean the place
John, 7-night business trip
Verified Expedia guest review