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Crowne Plaza Hotel Detroit-Novi, Novi

3.5 stars
27000 Karevich DrNoviMI48377United States of America, 800-491-6126
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Good3.4 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
154See all 154 Hotels.com reviews
From 225 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Detroit-Novi, Novi

Hotel Info: 866-539-8117

from $99
  • Room, Non Smoking
  • Standard Room
  • Room, Non Smoking
  • Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Roll In Shower
  • Room, Non Smoking
  • Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Crowne Plaza Detroit-Novi
  • Crowne Plaza Hotel Detroit-Novi
  • Crowne Plaza Novi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 4 and USD 10 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekdays (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space size (feet) - 8000
  • Conference space size (meters) - 743
  • One meeting room
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Bathtub only
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

No.VI Chophouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Deli Unique - This delicatessen serves breakfast, lunch, and dinner.

Crowne Plaza Hotel Detroit-Novi, Novi’s small print

Also known as

  • Crowne Plaza Detroit-Novi
  • Crowne Plaza Hotel Detroit-Novi
  • Crowne Plaza Novi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access (may be limited)
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 4 and USD 10 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 154 reviews

Crowne Plaza Hotel Detroit-Novi, Novi
Good3.0 / 5
Convenient to local shopping, food, etc
Dark, drabby room in need of a fixer up. Under construction though.
2 night trip
Crowne Plaza Hotel Detroit-Novi, Novi
Fair2.0 / 5
Extremely disappointed.
We arrived at the hotel late at night after flying all day. There was no running water in the bathroom, shower, sink, or toilet. We were told that we could change rooms but the clerk was uncertain what other rooms might not have water. We left to find another hotel at about 1:00 am. Not a good experience and will not be back.
7 night family trip
Crowne Plaza Hotel Detroit-Novi, Novi
Poor1.0 / 5
Dirty hotel for the money which we pay.
It is a dark and dirty hotel for the money which you pay. Carpets are old and dirty, and overall look and feel of the hotel is not impressive. Rooms look okay though.
1 night business trip
Crowne Plaza Hotel Detroit-Novi, Novi
Excellent4.0 / 5
Nice place to stay close to zoo shopping clean service was great pools and hot tub kid friendly
1 night family trip
Crowne Plaza Hotel Detroit-Novi, Novi
Good3.0 / 5
not so much!
We were a little disappointed. We called and asked for towels and still did not have them after 1 hour. The outside pool was not clean (bugs). The towels given for the outdoor pool were not appropriate (they were hand towels and should have been full size towels). I doubt we will stay there again next year.
2 night trip with friends

See all reviews

Crowne Plaza Hotel Detroit-Novi, Novi

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