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Four Points by Sheraton Richmond, Richmond

3.5 stars
9901 Midlothian TpkeRichmondVA23235United States of America, ‏‎855-239-9480
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Room
Room is not nice
225See all 225 Hotels.com reviews
From 611 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Richmond, Richmond

Hotel Info: 855-239-9480

from $103
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed
  • Club Double Room, 2 Double Beds
  • Club Room, 1 Double Bed
  • Club Floor, 2 Double Beds, Non Smoking, Business Lounge Access
  • Club Floor, 1 King Bed, Non Smoking, Business Lounge Access
  • Junior Suite (Club)
  • Traditional Room, 2 Double Beds, Non Smoking
  • Standard Double Room
  • Junior Suite, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed
  • Room, 2 Double Beds, Non Smoking, Lake View
  • Room, 1 King Bed, Non Smoking, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • Pets allowed

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 80 lb)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Sheraton Richmond Park South
  • Sheraton Richmond Park South Hotel
  • Richmond Sheraton
  • Sheraton Richmond
  • Four Points Sheraton Richmond Hotel
  • Four Points Sheraton Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Refrigerators are available for USD 20 per stay

Rollaway beds are available for USD 10 per night

Buffet breakfast is offered for an extra charge of USD 13 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Rafting nearby
  • Skydiving nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 360
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Four Points by Sheraton Richmond, Richmond’s small print

Also known as

  • Sheraton Richmond Park South
  • Sheraton Richmond Park South Hotel
  • Richmond Sheraton
  • Sheraton Richmond
  • Four Points Sheraton Richmond Hotel
  • Four Points Sheraton Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Refrigerators are available for USD 20 per stay

Rollaway beds are available for USD 10 per night

Buffet breakfast is offered for an extra charge of USD 13 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 225 reviews

Four Points by Sheraton Richmond, Richmond
Good3.0 / 5
TV went in and out most of our stay. AC didn't cool the room much. Pool was under construction. Shower was hot with no cold water. Pillows were nice
3 night family trip
Four Points by Sheraton Richmond, Richmond
Good3.0 / 5
The indoor pool was being remodeled, so we went outside. That pool is connected to the one being remodeled, so it was dirty, and the whole bottom of the pool was coming apart. I picked this hotel to swim and the neither pool was up to standards. The outdoor pool should not have been open because of its condition.
1 night romance trip
Four Points by Sheraton Richmond, Richmond
Good3.0 / 5
potential to be upscale but not quite there yet
During our stay, the hotel was undergoing some remodeling. The fitness room had been relocated in a small room with only three machines available, and the treadmill was not working; there is a small outdoor pool with the indoor pool but indoor pool not available because of renovation. The rooms have been updated and are very nice, but details are overlooked like no chest of drawers for clothes; no magnifying make-up mirror; housekeeping seemed to be understaffed - had to wait an hour for a bath towel to be delivered in the am because staff did not arrive until 9am. There is beautiful trail in back of hotel which encircles a small lake / creek, but there was a trash can with overflowing trash onto the walkway.
3 night family trip
Four Points by Sheraton Richmond, Richmond
Fair2.0 / 5
The end of our stay was TERRIBLE. We woke to someone yelling and cursing. It was frightening. We called down to the front desk with no successful. We immediately packed our bags to get out of their quickly.
2 night family trip
Four Points by Sheraton Richmond, Richmond
Good3.0 / 5
Four Points RVA
Checking in/out was fast and easy. The room was clean, quiet and well appointed. The condition of the room was good overall, but there were obvious things that needed attention. Most noticeably the deteriorating plaster behind the bathroom door trim. Seems like such a small fix, but was neglected. Food in the restaurant was tasty, but all 3 orders for our party of 3 came out at different times...10-15 minutes apart. 2 of the orders were even delivered incomplete. To their credit, they did comp the meal. There are other hotel options in the vicinity that I'll look into for my next visit to RVA.
2 night family trip

See all reviews

Four Points by Sheraton Richmond, Richmond

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