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Sheraton Centre Toronto Hotel

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Indoor pool, outdoor pool, pool loungers
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4.0 star property
4-star aparthotel with 1 indoor pools, connected to a shopping centre, near Nathan Phillips Square

8.6/10 Fabulous

1,627 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
123 Queen St W, Toronto, ON, M5H2M9

Room options

About this area

What's nearby

  • In Downtown Toronto
  • Toronto Eaton Centre - 5 min walk
  • Scotiabank Arena - 13 min walk
  • University of Toronto - St. George Campus - 14 min walk
  • Ripley's Aquarium of Canada - 17 min walk
  • Rogers Centre - 17 min walk
  • CN Tower - 17 min walk
  • The Distillery Historic District - 27 min walk
  • Metro Toronto Convention Centre - 2 min drive
  • Yonge-Dundas Square - 5 min drive
  • Royal Ontario Museum - 7 min drive

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 15 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 30 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 10 min walk
  • Bloor Station - 10 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

Restaurants

  • The Keg - 2 min walk
  • Assembly Chef's Hall - 3 min walk
  • Ruth's Chris Steak House - 3 min walk
  • Starbucks - 4 min walk
  • Nota Bene - 4 min walk

About this property

Sheraton Centre Toronto Hotel

Located 2.4 mi (3.9 km) from the airport, Sheraton Centre Toronto Hotel offers a great location, putting you within a 15-minute walk of Toronto Eaton Centre and Scotiabank Arena. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at 43 Down, which serves dinner and is one of 2 restaurants. A bar/lounge and a 24-hour fitness centre are other highlights, and apartments offer nice touches such as iPod docks and pillowtop beds with down duvets. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

Languages

English, Filipino, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free (dogs only, 2 per room)
  • Service animals welcome
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor Pool
  • Indoor pool
  • Sunloungers

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Secured covered valet parking on site (CAD 60 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 0.1 mi (CAD 26 per day)
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • 43 Down
  • Dual Citizen

Food and drink

  • Fridge (mini)
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Couples dining
  • Room service available

Bedrooms

  • Down duvet
  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: CAD 30.0 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Eco-friendly toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 55-inch TV with cable service
  • iPod docking station
  • TV in a common area
  • Pay films

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 60 meeting rooms
  • Business centre
  • Computer station
  • Desk
  • Conference space (5383 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • 2 per room
  • Welcoming dogs only

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • Height-adjustable shower head
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness centre
  • Bike rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 1372 rooms
  • 43 floors
  • Composting
  • Recycling
  • Reusable coffee/tea filters

Special features

Dining

43 Down – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Dual Citizen – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 30.0 per night

Parking

  • Covered valet parking costs CAD 60 per day with in/out privileges
  • Parking is available off-site and costs CAD 26 per day (0.1 mi away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sheraton Centre Toronto Hotel
Sheraton Centre Toronto
Sheridan Hotel Toronto
Sheraton Hotel Downtown Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Toronto Toronto
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Aparthotel
Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?
Yes, Sheraton Centre Toronto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Centre Toronto Hotel?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on 10 February 2023 start from €165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Centre Toronto Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Centre Toronto Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Sheraton Centre Toronto Hotel?
Yes, dogs stay free, with a limit of 2 per room.
Is parking offered on site at Sheraton Centre Toronto Hotel?
Yes. Valet parking costs CAD 60 per day. Electric car charging is available.
What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Centre Toronto Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Centre Toronto Hotel?
Yes, there are 2 on-site restaurants, featuring garden views. Nearby restaurants include Ruth's Chris Steak House (3-min walk), Starbucks (4-min walk) and Nota Bene (4-min walk).
What's the area around Sheraton Centre Toronto Hotel like?
Sheraton Centre Toronto Hotel is in Downtown Toronto, a short 1-minute walk from Queen St West at York St Stop and 17 minutes' walk from CN Tower. Travellers give top marks for the aparthotel's prime location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

Do not care for having to do everything with my phone. Never did figure out how to order room service. 1 restaurant was closed. The other 2 did not have enough staff & were very slow. A few more basic items on the menu would be nice. The doormen & bell hop were very nice & helpful as were the reception desk staff.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

DONNA, 1-night trip
Verified Hotels.com guest review

6/10 Good

Melissa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bonnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Ana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Erin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Didn’t enjoy the mattress WAY TOO SOFT for my liking. Also pillows were uncomfortable. I guess people without any back issues would be able to enjoy the mattress and very thin soft pillows.
Dorota M., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martini, 1-night trip
Verified Hotels.com guest review

6/10 Good

Andy, 3-night family trip
Verified Hotels.com guest review