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1 room, 2 adults

Sheraton Centre Toronto Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free wired Internet
  • Refrigerator (surcharge)
123 Queen St W, Toronto, ON, M5H2M9, Canada

4-star hotel with outdoor pool, connected to a shopping center, near Nathan Phillips Square
  • Free Internet
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free wired Internet
    • Refrigerator (surcharge)
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 15 2020 to September 1 2021 (dates subject to change).
  • Friendly staff, room was very nice, amazing views!Nov 20, 2020
  • Bel hôtel et excellent emplacement. Chambre propre et accueil au top. Le seul bémol c’est…Sep 5, 2020

Sheraton Centre Toronto Hotel

  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Balcony, Garden View
  • Room, 1 King Bed, Balcony, Garden View
  • Club Room, 1 Queen Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Club Suite, 1 Bedroom, Non Smoking, City View
  • Junior Suite, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking

What’s around Sheraton Centre Toronto Hotel

Landmarks

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Metro Toronto Convention Centre - 13 min walk
  • Scotiabank Arena - 13 min walk
  • Ripley's Aquarium of Canada - 16 min walk
  • CN Tower - 17 min walk
  • Rogers Centre - 20 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 22 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 10 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Danforth Station - 11 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,372 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply*

  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Secured covered onsite valet parking (CAD 52 per day)

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 5383
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • French
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free wired Internet
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Link Café - Overlooking the garden, this café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Centre Toronto Hotel’s small print

Also known as

  • Hotel Sheraton Toronto Centre
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs CAD 52 per day

Rollaway beds are available for CAD 30.0 per night

Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Centre Toronto Hotel

  • Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?
    Yes, Sheraton Centre Toronto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Centre Toronto Hotel currently open?
    This property is closed from December 15 2020 to September 1 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sheraton Centre Toronto Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Centre Toronto Hotel?
    Yes. Valet parking costs CAD 52 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Sheraton Centre Toronto Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Sheraton Centre Toronto Hotel?
    Yes, dogs stay free, with a limit of 2 per room and maximum weight of 88 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
    You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Centre Toronto Hotel?
    Yes. Nearby restaurants include Quinn's (3-min walk), Ruth's Chris Steak House (3-min walk), and Bannock Canadian Comfort Food (3-min walk).
  • What is there to do at Sheraton Centre Toronto Hotel and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a sauna and a garden.

Recent reviews

Fabulous 8.8 From 2,182 reviews

Exceptional 10.0
Fabulous stay
Fantastic hotel to spend full week. The pool is nice and rooms very comfortable. Wifi works well and near all amenities that toronto has to offer.
JAMES, us3 night trip
Exceptional 10.0
Amazing experience
Handy location, helpful staff, friendly service, room was very clean and spacious, temperature was just right. Can't think of anything that was lacking, would return again in a heartbeat!
us1 night trip
Exceptional 10.0
Nice location, right in the center of downtown. Convenient to Union Station
LDM, us1 night business trip
Exceptional 10.0
Second time I've been and still very happy with them. Staff polite and helpful. Easy check-in and out. Upgraded my room without my having to ask. Both times room faced the Toronto sign which was great - probably not always like that. Incredibly clean. Starbucks in the lobby and their restaurant was good for breakfast meeting as well. Very soothing waterfall garden in the middle which was a nice escape.
Traveler, us2 night business trip
Very Good 8.0
The convention space was great. Parking was a pain. I pulled into hotel to park to realize it was valet only and had to drive around the block which really isn't bad except in a downtown metropolis on a Friday night. Would have loved to see a hot tub.
us2 night business trip
Very Good 8.0
The property was very close to all of the places we wanted to see and do in the city.
us1 night family trip
Exceptional 10.0
It was all great and smooth
Halah, us1 night business trip
Very Good 8.0
Location is great. Lobby is modern and well appointed.
us1 night business trip
Exceptional 10.0
Marc at front desk was great and accommodated my request to give me a great view of CN tower. As a tourist on business travel, that was awesome!
Arabela, us1 night business trip
Exceptional 10.0
A repeat customer
I have stayed at this property many times. Great location, reasonable prices, great facilities. Service in the restaurant could be improved a little but overall this hotel is strongly recommended. The indoor/outdoor pool (including in the dead of winter) is both unique and awesome.
Michael, us1 night business trip

Sheraton Centre Toronto Hotel