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Extended Stay America Knoxville - West Hills, Knoxville

2.5 stars2.5 stars
1700 Winston RdKnoxvilleTN37919United States of America, 800-658-6760
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Good3.7 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Amenities
Amenities are not the best
119See all 119 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Extended Stay America Knoxville - West Hills, Knoxville

Hotel Info: 800-658-6760

from $51
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Hills Hotel Knoxville West
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel

Policies

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Hiking/biking trails nearby
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1990
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Knoxville - West Hills, Knoxville’s small print

Also known as

  • Extended Stay America Hills Hotel Knoxville West
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel

Policies

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 119 reviews

Extended Stay America Knoxville - West Hills, Knoxville
Outstanding5.0 / 5
Friendly staff. Clean Rooms. I will stay tete again when I'm in the area.
1 night family trip
Extended Stay America Knoxville - West Hills, Knoxville
Outstanding5.0 / 5
Give theses guys a pay raise!
The folks who run this location went beyond the call of duty when hotels.com OVERBOOKED the hotel and to our delight got us two rooms instead of the one. I would recommend this place any day of the week!
2 night family trip
Extended Stay America Knoxville - West Hills, Knoxville
Outstanding5.0 / 5
Good for a night or a week
Very good only issue is carrying bags up stairs
1 night business trip
Extended Stay America Knoxville - West Hills, Knoxville
Fair2.0 / 5
Horrible
Room was dirty, bathroom was a mess hair in toilet, Tub wasn't clean dirt on the floor. Water puddle in the fridge, and kitchen wasn't clean.
1 night family trip
Extended Stay America Knoxville - West Hills, Knoxville
Fair2.0 / 5
didn't sleep well due to the noise.
the room was loud with doors being opened to the lobby, the breakfast was granola bars and muffins. No knives and forks in room as they had been taken , the clerk said we could ask and they would bring them.
1 night romance trip

See all reviews

Extended Stay America Knoxville - West Hills, Knoxville

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