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The Ville Resort - Casino

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Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Resort Twin Suite | Balcony

Overview of The Ville Resort - Casino

The Ville Resort - Casino

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Magnetic Island Ferry Terminal

8.6/10 Fabulous

1,014 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810

Room options

About this area

What's nearby

  • Great Barrier Reef - 1 min drive

Getting around

  • Townsville, QLD (TSV) - 16 min drive
  • Townsville Station - 10 min drive

Restaurants

  • Jewel of India - 17 min walk
  • Thai International Restaurant - 17 min walk
  • Dynasty Chinese Seafood Restaurant - 18 min walk
  • Coffee Dominion - 3 min drive
  • C-Bar Strand - 3 min drive

About this property

The Ville Resort - Casino

Try your luck at the casino when you stay at The Ville Resort - Casino in Townsville. Guests can be pampered with deep-tissue massages at the spa, and The Palm House, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 15 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Casino
  • Full-service spa
  • 24 casino gaming tables
  • 370 casino slot machines
  • 2 casino VIP rooms

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Portable shower seat
  • Raised toilet seat
  • Grab bar near toilet
  • Grab bar in shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Languages

  • English

Room amenities

Be entertained

  • Cable/satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Dining

The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 28.95 to 36.95 for adults and AUD 0 to 14.95 for children
  • Credit card charges are subject to an extra charge of 3.8 per cent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per night

Parking

  • Valet parking costs AUD 15 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

Frequently asked questions

Does The Ville Resort - Casino offer free cancellation for a full refund?
Yes, The Ville Resort - Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ville Resort - Casino?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at The Ville Resort - Casino on 19 February 2023 start from €159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ville Resort - Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ville Resort - Casino?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at The Ville Resort - Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ville Resort - Casino?
Yes, there's free self parking.
What are the check-in and check-out times at The Ville Resort - Casino?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at The Ville Resort - Casino?
Yes, the 13638 square-foot casino features 370 slot machines and 24 gaming tables.
What is there to do at The Ville Resort - Casino and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ville Resort - Casino also has 3 bars and a casino, as well as a fitness centre and spa services.
Are there restaurants at or near The Ville Resort - Casino?
Yes, there are 3 on-site restaurants, featuring Asian cuisine. Nearby restaurants include Shorehouse (2.4 mi).
What's the area around The Ville Resort - Casino like?
The Ville Resort - Casino is a short 1-minute walk from Great Barrier Reef and 6 minutes' walk from Magnetic Island Ferry Terminal. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Disaster at the ville
It was a disaster , the last 2 days my son got food poising from the breakfast buffet,at the hotel. Was not even compensated for the breakfast. All the hotel provided was someone to take a report and 2 pieces of toast and 3 cans of water . Won’t be going back or encouraging friends to go . I had to get my little boy to a dr and have medication ubered to the room as he could not even keep water down .
Anastasia, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marika
We had a lovely stay
The pool
Willem, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Majelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect couple get away
We live in Townsville, but wanted a pre Christmas getaway as a couple. I could not have of asked for a better place. Thank you
Hope, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room service meals were disgusting. Room keys kept decoding so couldn’t use and had to be reset. Upon arrival staff didn’t advise where to park or options had to figure out for ourselves. Also no mention of a holding deposit and when questioned why my receipt and account don’t match at checkout took 3hrs to get a response.
Verified Wotif guest review

2/10 Poor

Verified Wotif guest review

8/10 Very good

pool area very nice but over crowded by all the locals who come for friday drinks. Couldnt even get close to the bar to get a drink and all day beds taken.
Rachelle, 1-night family trip
Verified Expedia guest review

8/10 Very good

Richemed, 3-night trip
Verified Expedia guest review

6/10 Good

Jennifer, 4-night trip
Verified Wotif guest review