10/10 Exceptional
Aug 13, 2022
Just wonderful.
I recommend this hotel very highly and without reservation. We arrived 3 hours before check in to see the Harry Potter matinee and they were able to give us our room. We were so grateful as it was such a hot day and we could relax somewhere cool before heading out again. It was set up to be a double but I was there with my teenage son and we returned after the show to find they had changed it into a twin beds and given us more bottles of water. All members of staff were very friendly and incredibly helpful. The hotel was lovely, clean, air conditioned and in a wonderful location just 10 min from the Palace Theatre and 10 min from Covent Garden. I would definitely book here again.
Heather, 2-night family trip
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