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Shangri-La Hotel, Singapore (SG Clean)

Luxury hotel with 3 restaurants, near Orchard Road

  • Free WiFi and free parking
From
$195

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  • Pool
  • Pool
  • Outdoor Pool
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9.2.Superb.
  • Great stay! Appreciate the free gifts and the buffet breakfast was top-notch! The…

    Nov 11, 2020

  • The level of service and the attention to detail.The food and the room were outstanding.…

    Aug 15, 2020

See all 818 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Shopping
Walkable
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 747 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • National Orchid Garden - 24 min walk
  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Tower Wing, Deluxe Room, 1 King Bed
  • Horizon Club, Deluxe Room, 1 King Bed
  • Tower Wing, Suite, 1 Bedroom
  • Garden Wing, Deluxe Room, 1 King Bed, City View
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View
  • Valley Wing, Deluxe Room, 1 King Bed
  • Tower Wing, Deluxe Room, 2 Twin Beds
  • Horizon Club, Deluxe Room, 2 Twin Beds
  • Garden Wing, Deluxe Room, 2 Twin Beds, City View
  • Garden Wing, Deluxe Room, 2 Twin Beds, Pool View
  • Valley Wing, Deluxe Room, 2 Twin Beds
  • Deluxe Family King
  • Family Room, 2 Twin Beds (Deluxe)
  • Junior Suite, 1 King Bed (Horizon Club)
  • Garden Wing, Suite, 1 King Bed
  • Garden Wing, Suite, 1 Twin Bed
  • Family Suite (Themed)
  • Garden Wing, Premier Suite, Balcony
  • Valley Wing One-Bedroom Suite
  • Valley Wing, Deluxe Suite, 1 King Bed
  • Double Room Single Use
  • Tower Wing, Grand Suite
  • Suite (Valley Wing Shangri-La)

Location

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • National Orchid Garden - 24 min walk
  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk
  • Lucky Plaza - 16 min walk
  • Gleneagles Hospital - 18 min walk
  • The Paragon - 19 min walk
  • Takashimaya Shopping Centre - 19 min walk
  • Mount Elizabeth Medical Center - 22 min walk

Getting around

  • Changi Airport (SIN) - 33 min drive
  • Singapore (XSP-Seletar) - 28 min drive
  • Senai International Airport (JHB) - 64 min drive
  • JB Sentral - 51 min drive
  • Orchard Station - 14 min walk
  • Newton Station - 19 min walk
  • Somerset Station - 26 min walk
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 747 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
Shangri-La Hotel, Singapore (SG Clean) advises that they will automatically enroll guests, with check-in from January 1, 2021, to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Health club
  • Tennis on site
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Hotel Shangri-La
  • Shangri La Hotel Singapore
  • Shangri La Singapore
  • Shangri La Hotel Singapore
  • Shangri-La Hotel, Singapore (SG Clean) Hotel
  • Shangri-La Hotel, Singapore (SG Clean) Singapore
  • Shangri-La Hotel, Singapore (SG Clean) Hotel Singapore
  • Hotel Shangri-La Singapore
  • Hotel Singapore Shangri-La
  • Shangri-La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel

Optional extras

Full breakfast is offered for an extra charge of SGD 43 for adults and SGD 22 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Policies

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Hotel, Singapore (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Modesto's (8-min walk), The Coffee Bean & Tea Leaf (8-min walk), and Jade Palace Seafood (8-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (19-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Hotel, Singapore (SG Clean) also has a sauna and a steam room, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    It is truly a paradise within a slightly larger paradise-Singapore😊! The only thing I could find even the slightest fault in was I self Parked my rental car and it was a little confusing, arriving at night, and there was no elevator had to take suitcases up a small staircase but just a minor inconvenience. Staff was top notch, the bellman went out of his way to help me with the bags the second he saw me. Front desk was very welcoming and gracious. Bellman explained features like curtain controls in the room. Superior service all around

    2 night family trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This Hotel is one of the best 5*Hotels in Singapore. The Staff are very friendly and helpful. We will come back.

    Juergen, 2 night family trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Love it. Awesome staycation at Shangri-la. The Horizon Club was excellent

    Simon, 1 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Comfortable and lux

    Comfortable and lux

    7 night business trip, Jan 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I enjoyed the italian restaurant and the service in the entire hotel

    4 night family trip, Jan 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property in one of the nicest parts of town. Staff on all levels was particularly pleasant and engaging, especially in the Horizon lounge. A chef by the name of Carolyn was particularly helpful in preparing and explaining the food items that were unfamiliar to me in the lounge, and a host in the lounge by the name of Riza was gracious and understanding while helping me to resolve an accommodation/flight conflict I had at the time. Some days my wife and I dined at The Line, a buffet style restaurant on the lower floor that serves an incredible array of foods, many of which I was also unfamiliar with. Here again, when simply asked about the food, (in this case an area serving a variety of Indian food,) a server by the name of Mugibin (sorry if I misspelled the name-it was given to me by the restaurants supervisor Ms. Hamad,) went out of his way to explain the choices, and how they were typically served and eaten. He even had the chef prepare another dish that was not present on the line especially for me, simply because I had expressed an interest in Indian food, of which I am generally ignorant (not now!) No amount of money can buy this level of personal engagement I received during my 8 day stay. Some may say that these efforts are expected and routine-well, lucky you!, for, sadly, in my 61 years thus far on the planet, I have much more often encountered perfunctory, if not outright indifferent responses to most queries or requests the are not routine.

    Craig, 8 night family trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved the hotel. The location is a bit far from everything but everything else is awesome. They weren't able to give a late checkout but it was only because they had someone else checking in. So no hard feelings. I had a great time

    Myur, 1 night romance trip, Jan 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Spectacular service and elegant hotel. Top notch!

    From the moment we stepped out of the taxi, their service was amazing. The doorman/bell hop cheerfully greeted us and took care of our bags. The front desk also cheerfully checked us in. The people who stored our bags since it was morning and our room wasn't ready, cheerfully showed us how to walk to Orchard Road. Perhaps it's just how Singapore is, but the service was excellent. The lobby is gorgeous. We loved the hanging birds above the check in and the infinity pond. Later on we walked around the waterfall and watched the koi fish. The room was excellent! Nice view, great balcony. The bathroom was very nice and spacious. The beds were comfortable, though not as nice as the mattresses on our Princess cruise, which is why I rated it a 4 instead of 5. Oh, and they also gave us complimentary bottles of water which were much appreciated!

    Ashley, 2 night family trip, Jan 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel... Super helpful and friendly staff.... Perfect location

    3 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    excellent service, over all superb staff always willing to help and beautiful location

    2 night romance trip, Dec 26, 2019

    Verified Expedia guest review

See all 818 reviews