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Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix

3.5 stars
1 San Marcos PlChandlerAZ85225United States of America, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Pool
Great pool
Amenities
Great amenities
Value for money
Poor value for money
219See all 219 Hotels.com reviews
From 163 reviewsTripAdvisor Traveller Rating

Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix

Hotel Info: 866-539-8117

from $73
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds
  • Standard Room
  • Executive Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Presidential Suite, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Roll In Shower
  • One King Bed With Queen Sofa Nonsmoking
  • One King Bed With Queen Sofa Smoking
  • One King Bed, Non-Smoking, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Crowne Plaza Golf Resort
  • San Marcos Resort
  • Crowne Plaza Phoenix Chandler Golf Resort
  • Crowne Plaza Phoenix Chandler Golf
  • Crowne Plaza San Marcos Golf Hotel Chandler
  • Crowne Plaza Chandler
  • Chandler Crowne Plaza
  • Crowne Plaza Golf
  • Crowne Plaza San Marcos
  • Crowne Plaza San Marcos Golf
  • Crowne Plaza San Marcos Golf Chandler
  • Crowne Plaza San Marcos Golf Resort
  • Crowne Plaza San Marcos Golf Resort Chandler
  • Resort San Marcos
  • San Marcos Crowne Plaza
  • San Marcos Golf Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

Rollaway beds are available for USD 10.00 per day

Breakfast is offered for an extra charge of USD 17.24 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 25 per pet, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Spa tub
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 15
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

912 - Onsite lobby lounge. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Spa tub
  • Golf driving range on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix’s small print

Also known as

  • Crowne Plaza Golf Resort
  • San Marcos Resort
  • Crowne Plaza Phoenix Chandler Golf Resort
  • Crowne Plaza Phoenix Chandler Golf
  • Crowne Plaza San Marcos Golf Hotel Chandler
  • Crowne Plaza Chandler
  • Chandler Crowne Plaza
  • Crowne Plaza Golf
  • Crowne Plaza San Marcos
  • Crowne Plaza San Marcos Golf
  • Crowne Plaza San Marcos Golf Chandler
  • Crowne Plaza San Marcos Golf Resort
  • Crowne Plaza San Marcos Golf Resort Chandler
  • Resort San Marcos
  • San Marcos Crowne Plaza
  • San Marcos Golf Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

Rollaway beds are available for USD 10.00 per day

Breakfast is offered for an extra charge of USD 17.24 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per stay

Pets are allowed for an extra charge of USD 25 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 219 reviews

Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix
Fair2.0 / 5
Way over priced!!!
Arrived for three night stay and was notified of a flood from a busted pipe had happen the night before. If you use a debit card and not a credit card they hold $75 per night on your account. When arriving in our room we noticed there was no fridge or microwave available. There was no hot water for the first three hours of our stay. They also charge $15 per day for amenities. Wifi, a pool, a fitness center......same amenities offered by a Days Inn for free. Went down to have bkft one morning and for four people it was around $70. There was nothing fancy or special about the bkft, again the same quality of food you can get a Days Inn for free.
3 night romance trip
Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix
Excellent4.0 / 5
Nice room. But, for the price it should at least have a refridge!!!!!!!!
2 night romance trip
Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix
Outstanding5.0 / 5
A night in Chandler
The lobby and main building were so lovely. Didn't have the time to enjoy it in the evening, but maybe next time!
1 night romance trip
Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix
Poor1.0 / 5
Terrible experience- only Debra the bartender good
It was awful! Charged us early check in fee and we flew in an hour before regular check in time. Gave us a king handicapped room when a regular King was available. Front desk clerk was rude. Dirty dust rag in the room. Asked for bar service at the pool since the advertised pool bar was closed. The bar manager assured it would be staffed... No one came ... I called the font desk from my cell since the pool phone didn't work however the bar manager assured it would... Asked for a hotel manager and got a front desk supervisor ....also rude but assured the bar manager would be right out.... Nope just s server with an incorrect drink order.....later tried to order dinner at the hotel only to be told dinner is only served Fri and Sat....and less than 10 total menu options.... Went to make coffee the next morning and pieces of the coffee maker were missing ....again front desk was rude....cold showers since hot water was not happening .....resort fee for a run down room and bad service
3 night romance trip
Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix
Poor1.0 / 5
Customer service lacking greatly.
We had never been so disappointed with the response to customers. Staff seemed very busy and focused on "time-share" issues not hotel guests. I believe whatever business, a friendly face is the door to success. Air conditioning in our room was out. The tech came up to check and they did not have the part needed. Asked to be moved...no! Asked for refund to go elsewhere...no! Finally had a third party say we could be refunded. So 11:00 pm. we moved to Homewood Suites. Much different reception.
3 night trip

See all reviews

Crowne Plaza Phoenix - Chandler Golf Resort, Phoenix

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