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1 room, 2 adults

Royal Orchid Sheraton Hotel & Towers, Bangkok

5-star5 stars
2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok, 10500, Thailand

Luxury hotel with full-service spa, connected to a shopping center, near River City Shopping Complex
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 5,788 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Wellness
Great wellness & sports facilities
Pool
Great pool
WiFi
Good internet service

Royal Orchid Sheraton Hotel & Towers, Bangkok

from $102
  • Deluxe Room, 1 King Bed, River View
  • Deluxe Room, 1 Twin Bed, River View (Twin)
  • Deluxe Room, 1 King Bed, River View (Premium)
  • Deluxe Room, 1 Twin Bed, River View (Premium)
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 Twin Bed, Business Lounge Access (Twin)
  • Junior Suite, 1 Bedroom, Business Lounge Access
  • Executive Suite, 1 Bedroom, Business Lounge Access

What’s around Royal Orchid Sheraton Hotel & Towers, Bangkok

Top spots nearby

Recommended by this property

  • River City Shopping Complex (2-minute walk)
  • Si Phraya Pier (2-minute walk)
  • Iconsiam (6-minute walk)

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 24 min drive
  • Bangkok (DMK-Don Mueang Intl.) - 33 min drive
  • Bangkok Hua Lamphong Station - 17 min walk
  • Bangkok Chitrlada Station - 5 min drive
  • Wongwian Yai Station - 6 min drive
  • Hua Lamphong Station - 16 min walk
  • Sam Yan Station - 22 min walk
  • Surasak BTS Station - 23 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 726 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free ferry terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 1 kilometers

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Swim-up bar
  • Fitness facilities
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Royal Orchid Mandara Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Feast - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Giorgio's - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Thara Thong - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

Riverside Grill - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Lobby Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Royal Orchid Sheraton Hotel & Towers, Bangkok’s small print

Also known as

  • Orchid Sheraton Hotel
  • Royal Orchid Sheraton Bangkok
  • Royal Orchid Sheraton Hotel And Towers
  • Sheraton Bangkok
  • Sheraton Royal Orchid
  • Royal Orchid Sheraton Hotel Towers Bangkok
  • Royal Orchid Sheraton & Towers
  • Royal Orchid Sheraton Hotel & Towers Hotel
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel & Towers Hotel Bangkok
  • Royal Orchid Sheraton Hotel
  • Royal Orchid Sheraton Hotel & Towers
  • Royal Orchid Sheraton Hotel & Towers Bangkok
  • Royal Orchid Sheraton Hotel Towers
  • Royal Orchid Sheraton Towers
  • Royal Orchid Sheraton Towers Bangkok
  • Royal Sheraton Hotel
  • Bangkok Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7 AM to 7 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Rollaway beds are available for THB 1765.5 per night

    Buffet breakfast is offered for an extra charge of THB 590.00 per person (approximately)

    Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.8 From 1,002 reviews

    Exceptional 10.0
    Oasis on the banks of the Chao Phraya River
    The hotel is situated on the shore of the Chao Phraya River in central Bangkok next to a public dock from which you can catch boats that travel up and down the river to all the famous tourist sites for only 30 Baht per person (less than $1.00) The hotel also is perched at the edge of China Town; you can walk out the front door right into narrow lanes with street food venders and eventually all the way to Siam Paragon in the center of the swankiest shopping district I have ever seen! All of the rooms in the hotel have unobstructed views up and down the river (we watched the New Years celebration from our room and the "booms" of the fireworks caused the windows to vibrate) the beds were very comfortable and the bathroom was large and well-appointed. The hotel has 2 pools - a very sleek modern pool overlooking the river, and a charming garden pool surrounded by mature trees and flowers that hide it from all the surrounding buildings so that you might think you had somehow escaped from the city. The food in all of the restaurants was exceptionally good, the staff was unfailingly polite and friendly and the concierge was particularly helpful with bus and train schedules readily at hand. I had a traditional Thai massage in the spa (I'm not very flexible so the vigorous stretching and kneading (literally "kneeding" and "elbowing" since the masseuse climbed up on my back at one point!) was a bit more than I was expecting but still very therapeutic. All in all, we had a great stay!
    Tom, usOther trip
    Fair 4.0
    Ridiculous charge
    We arrived all was well we had a good meal in the feast restaurant, we went to bed and woke on new years Eve morning we went shopping and had a late meal we then went back to the hotel where we got ready for new years Eve, suitably attired we proceed down to where we thought we could have a drink on the terrace overlooking the River waiting for midnight as per any other day or evening as you would expect after paying a large amount of money, at this point we were told we could not go through, of course I complained immediately to reception and was told when the party ended at eleven pm we could go out for the festivities duly placated we went and had a drink in the lobby bar at 11.15 we went to go outside and was duly refused again unless I paid 1000 baht each equal to £60 but we would each get one drink for this, at this point we were introduced to the muscle basically standing in our way, after explaining what had been told to us we were refused entry again, obviously I went back to the reception and asked for the duty manager, he came through well two of them came through and again was treated with the utmost disregard and disrespect at one point I said to him about using the facilities any other day was ok but if there was a fire tonight you would charge people to go outside to which he replied but they will get a free drink sir at this point we went approximately 20meters to river city with many guests with children and watched the fireworks for free absolute madness
    Anthony, gbRomance trip
    Fair 4.0
    Disappointing hotel
    The worst part of this hotel was the staff. At check-in, they start by trying to sell you breakfast for each morning during your stay (which was fine, I planned on eating breakfast there anyways). I told them I didn't want the breakfast for the last night of my stay, because I had to leave for the airport at 4:30am. They told me I had to buy it for all nights if I wanted it. Sorry, but this is unheard of for a real 5 star hotel. From there, things went down hill. I later asked the concierge if they could call a taxi to take us to the Floating Market. He said it would be 2,000 Thai Baht round trip. That seemed a bit expensive, and I could sense something odd and untrustworthy in his tone. I said never mind, and proceeded to ask a taxi parked outside, how much for the trip. The driver said 1,500 Thai Baht round trip. Keep in mind, this would have been the same Taxi that the concierge was going to waive down for me. The whole reason I asked the concierge to arrange the Taxi is so that I wouldn't get scammed, turns our, the hotel concierge is the one that will scam you. Every time I asked the staff how much for a taxi, they always up sold it by 25-50%, the hotel staff then walks to the Taxi driver, and tells them how much to charge. I expect this from a souvenir shop, not from the staff of a 5 star hotel.
    Scott, usOther trip
    Very Good 8.0
    Nice hotel with great facilities
    I would have given the hotel a 5 star rating had I not been taken aback by the fact that this 5 star hotel is located on a narrow unseemly road which takes away from the overall experience. The hotel is located on the river bank, thus offering great views from the hotel rooms. The hotel has its own boat which ferries guests to nearby areas. On its way back, the boat staff even offers cool towels and water to guests. Pier for catching public transport boats is right next to the hotel. This is a convenient way to head to the temples and palace. I had booked a room with two double beds. The room can easily hold a family of four, but for unknown reason (or maybe the hotel just wants people to book two rooms instead of one), they offer it for three guests only. Luckily, my son is 12 years old, so the hotel allowed him in the same room. The room was clean and had decent amount of place to keep our luggage. Breakfast buffet had good variety, though I found food in the restaurant was about average. Another restaurant in the hotel has a great pizza. The hotel staff is excellent - courteous and helpful.
    PG, sgOther trip
    Poor 2.0
    Old hotel, not 4.5 star !!!
    I booked Royal Orchid Sherton on the web site Hotel.com, it shows a 4.5 star rating, the photos shows an older hotel but reasonably ok. When I arrived, the reception staff was great and got us in the room early which was lovely after 10 hours flight from Germany. Once we got in to our room, I was quite disappointed that the decor of the room has probably not been updated since the 80's and the furniture in the room were old, the telephone was definitely a leftover from the 80s. In the bathroom, I was not happy to see that you still have shower curtain.... My partner and I travelled a lot and I have not seen shower curtain been used in any 4+ star hotel for the last 10 years. Seriously not happy as it is my absolute pet hate. The second pool (the garden pool) is right next to 2 huge exhaust fans from the building... NOT GOOD!!! My partner and I decided we would stay one night and booked another hotel (Millennium Hilton) on the other side of the river for the rest of our stay in Bangkok as we do not want to feel regret for the trip (even though the conditions of my booking is non refundable). Your hotel needs to be upgraded extensively to make it to 4 star and at the current state, it is barely 3 star.
    Chan, au6 night romance trip

    Royal Orchid Sheraton Hotel & Towers, Bangkok

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