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Extended Stay America Louisville - Hurstbourne, Louisville

2.5 stars2.5 stars
9801 Bunsen ParkwayLouisvilleKY40299United States of America
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2.7 / 5
Room
Room needs to be improved
Location
Great location
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
40See all 40 Hotels.com reviews
From 10 reviewsTripAdvisor Traveller Rating

Extended Stay America Louisville - Hurstbourne, Louisville

from $64
  • Studio, 1 Queen Bed, Smoking
  • Apartment Queen
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Hurstbourne
  • Extended Stay America Hurstbourne Hotel
  • Extended Stay America Hurstbourne Hotel Louisville
  • Extended Stay America Louisville
  • Extended Stay America Louisville Hurstbourne
  • Extended Stay America Louisville Hurstbourne Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Extended Stay America Louisville - Hurstbourne, Louisville’s small print

Also known as

  • Extended Stay America Hurstbourne
  • Extended Stay America Hurstbourne Hotel
  • Extended Stay America Hurstbourne Hotel Louisville
  • Extended Stay America Louisville
  • Extended Stay America Louisville Hurstbourne
  • Extended Stay America Louisville Hurstbourne Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 40 reviews

Extended Stay America Louisville - Hurstbourne, Louisville
Good3.0 / 5
so so
Needed to be cleaned....and you have to request the kitchen supplies, all the way down to the coffeepot.... they don't tell you that when it's booked.
2 night trip with friends
Extended Stay America Louisville - Hurstbourne, Louisville
Fair2.0 / 5
Not as cheap as it should be
We booked Extended Stay for the last night of a conference trip. These hotels are usually clean, updated, efficient, and cheaper than other hotels. It was a bit cheaper; but this particular location was WAY under the level of any Extended Stays I have been in before. The halls were grungy and musty smelling; the rooms had a lingering moldy smell; the sheets and comforters were stained; there were absolutely no cups in the rooms; the ironing board was basically useless (as was the iron itself). All of that to say that while I would normally forfeit some amenities for a cheaper stay at Extended Stay; I would have gladly paid more to get out of this one.
1 night business trip
Extended Stay America Louisville - Hurstbourne, Louisville
Poor1.0 / 5
The floor smelled like BO. The room had a very odd odor, possibly from the "wood" they used to place the kitchen, I think it was all chipboard. The final straw was fleas in my room! They did change my room but have fleas in my belongings and in my car since I started packing my stuff up right away. At the end I was charged more than I was quoted from the site that I thought I paid in full when I got there. They didn't make me pay it. I'm glad since I have to use that to flea bomb my car and either replace or clean everything I took with me. The pics online didn't match the location at all!
10 night business trip
Extended Stay America Louisville - Hurstbourne, Louisville
Outstanding5.0 / 5
The staff was very nice and rooms were clean
1 night family trip
Extended Stay America Louisville - Hurstbourne, Louisville
Fair2.0 / 5
ready for the worst and was pleasantly surprised
Missing light bulbs, one set of towels... i was ready for the worst and was pleasantly surprised.
3 night trip with friends

See all reviews

Extended Stay America Louisville - Hurstbourne, Louisville

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