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The Westin Camino Real, Guatemala, Guatemala City

4.5 stars4.5 stars
Calle Camino Real 0-20, Zona 10Guatemala CityGuatemala01010Guatemala, 800-491-6126
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Excellent4.1 / 5
Room
Room needs to be improved
Location
Great location
WiFi
WiFi system needs upgrading
110See all 110 Hotels.com reviews
From 651 reviewsTripAdvisor Traveller Rating

The Westin Camino Real, Guatemala, Guatemala City

Hotel Info: 866-539-8117

from $124
  • Deluxe Room, 2 Queen Beds
  • Executive Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Westin, Executive Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Westin, Executive Room, 1 King Bed
  • Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 279 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 1 PM
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GTQ 240 per night

Buffet breakfast is offered for an extra charge of GTQ 185.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Steam room
  • Fitness classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Casino
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 29
  • Conference space
  • Meeting rooms 29
  • Conference space size (feet) - 34983
  • Conference space size (meters) - 3250
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1959
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Westin Camino Real, Guatemala, Guatemala City’s small print

Also known as

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for GTQ 240 per night

Buffet breakfast is offered for an extra charge of GTQ 185.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 110 reviews

The Westin Camino Real, Guatemala, Guatemala City
Fair2.0 / 5
Longest check in line ever
Checkin line was 7 people, took about 30 to 40 min only 1 peraon behind the counter. No Manager available.
2 night business trip
The Westin Camino Real, Guatemala, Guatemala City
Excellent4.0 / 5
A good hotel by the airport
This is a large good hotel. I had an early flight the next morning. I found the hotel to be noisy with Saturday night music until late and the planes from the nearby airport.
1 night trip
The Westin Camino Real, Guatemala, Guatemala City
Excellent4.0 / 5
clean and comfortable stay
The room was nice and the hotel staff were very friendly. I did have one minor issue. I gave them my credit card when I checked in and they swiped it for possible incidental charges I may incur, and I signed the receipt. The next day early morning (on a Saturday) I received a call from the front desk that they lost my card and I would have to come down to the lobby for them to swipe it again. I was annoyed and also confused that an established business just loses a credit card transaction when the transaction had clearly occurred (I have the receipt). My only other complaint was that there was no free wifi. Free wifi when you pay for a hotel room is pretty standard these days. My one-night stay cost about $16 for wifi and I could only connect 3 devices, so my partner and I couldn't connect both of our laptops and our phones. Being able to connect to wifi at my hotel is crucial when I travel internationally and have unreliable phone service,
1 night business trip
The Westin Camino Real, Guatemala, Guatemala City
Excellent4.0 / 5
Luxury-party-tight rooms
For such a luxury hotel, the space in the room was tight, a couple of more feet would have been nice. Also the view from our room as sad - the air conditioning units.
2 night family trip
The Westin Camino Real, Guatemala, Guatemala City
Poor1.0 / 5
Awful service at this place. I wouldn't recommend
I spent a night at this place on a recent business trip. The front desk personnel was so unfriendly and non-helpful. They gave me a room at a floor where they were doing painting. The solvent smell was unbearable and I requested a room change. They gave me a bad attitude and put me in a smaller room with a smoking smell. The restaurant staff was also not very friendly. They make you pay to connect to WiFi, I had to pay for the service in advance and the connection didn't work... I was not refunded the paid amount even though I wasn't able to use the service because of their poor connection
1 night business trip

See all reviews

The Westin Camino Real, Guatemala, Guatemala City

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