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The Westin Kansas City at Crown Center, Kansas City

4-star4 stars
1 E Pershing RdKansas CityMO64108United States of America

4-star hotel with restaurant, near Crown Center
  • Excellent Pool
Very Good8.2
Great pool
Wellness Area
Great wellness & sports facilities
Great location
Value for money
Value for money could be better
307See all 307 reviews
From 2,301 reviewsTripAdvisor Traveller Rating

The Westin Kansas City at Crown Center, Kansas City

from $159
  • Traditional Room, 1 King Bed
  • Traditional Winter Promo Rate
  • Standard Room, 1 King Bed (Preferred)
  • Traditional Double Room, 2 Double Beds
  • Room (Preferred)
  • Traditional Room
  • Room (Workout)
  • Club Room

About The Westin Kansas City at Crown Center, Kansas City

This Kansas City hotel is adjacent to Union Station. Crown Center with its many shops, restaurants and entertainment facilities, and Belger Art Center are within 0.5 mile (0.8 kilometer). Close at hand are also Legoland or the Sea Life Aquarium. The hotel provides a complimentary area shuttle.

Hotel Features.
The Westin Kansas City at Crown Center has a health club with massage rooms, an outdoor pool, a steam room, spa tub, and a sauna. This 4-star Kansas City property features massage and treatment rooms and a hair salon. WiFi is available. The Westin Kansas City at Crown Center has a restaurant, a bar/lounge, and a poolside bar. 24-hour room service and currency exchange are available. There are 31 meeting rooms available and 53,873 square feet (5,005 square meters) of conference space.

All guestrooms at The Westin Kansas City at Crown Center provide safes, refrigerators, and coffee/tea makers. LCD TVs with premium channels are featured in guestrooms. Business-friendly amenities include cordless multi-line phones, desks, speaker phone, and voice mail. All rooms are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 724 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *


  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *



  • Airport shuttle (available 24 hours) *


  • Valet parking *


  • Free area shuttle within 2 mi
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Health club
  • Outdoor tennis courts - 2
  • Spa treatment room(s)
  • Spa tub
  • Tennis lessons on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms 31
  • Conference space size (feet) - 53873
  • Conference space size (meters) - 5005
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Westin Kansas City at Crown Center, Kansas City’s small print

Also known as

  • Westin Crown Center Hotel Kansas City
  • The Westin Crown Center
  • Kansas City Westin
  • The Westin Crown Hotel Kansas City
  • Westin Kansas City
  • Westin Crown Center Kansas City
  • Westin Crown Center
  • Westin Crown Center Hotel
  • Westin Kansas City Crown Center Hotel
  • Westin Kansas City Crown Center


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 25.00

Optional extras

Facility access costs USD 0 per person, per day. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Self parking costs USD 18.00 per day with in/out privileges

Valet parking costs USD 26.00 per day with in/out privileges

Rollaway beds are available for USD 15 per night

Breakfast costs between USD 2.00 and USD 4.00 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per day

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one way)

WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

WiFi is available in public areas for USD 9.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Kansas City at Crown Center, Kansas City


  • In Crown Center District
  • Crown Center - 5 min walk
  • Liberty Memorial - 11 min walk
  • Hallmark Visitors Center - 13 min walk
  • Sprint Center - 23 min walk
  • Union Station - 2 min walk
  • Sea Life Aquarium - 4 min walk
  • Sea Life Kansas City Aquarium - 4 min walk

Getting around

  • Kansas City, MO (MCI-Kansas City Intl.) - 29 min drive
  • Kansas City Union Station - 3 min walk
  • Independence Station - 21 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 307 reviews

The Westin Kansas City at Crown Center, Kansas City
Wonderful facility!
Great location, friendly staff, very clean! Would definitely go back!!
Carrie, us1 night trip
The Westin Kansas City at Crown Center, Kansas City
Hotel was great pillows were not
The location was fantastic. We never used the car all weekend. The only problem we had was the pillows. Down pillows do not work for either of us, as they offer little to no support. We asked for non down pillows and were given firmer down pillows which still did not offer support. Other than that the stay was great.
Tanis, us2 night trip
The Westin Kansas City at Crown Center, Kansas City
Very Good8.0
Times have changed!
I have stayed at the Crown Center probably 70-80 nights over the past 25 years. Had not for the past 5 years. Although the Westin was as nice as ever, the Crown Center has lost a lot, in my estimation. One of the good parts about staying at the old Crown Center was that it was self-contained; shopping, dining entertainment, etc. You could spend a weekend there and never have to step outside. Now, one third of the shops have closed, being replaced by stores selling toys and candy. We used to be able to wander from store to store and end up spending the better part of a day. This time, we were done in 40 minutes. All of the good restaurants have closed. Benton, Skyes, Kabuki. Mostly, you have to settle for fast food, pizza, burgers, etc. Entertainment is gone. Closed the movie theater and the playhouse. It seems that their focus is on young adults with/or children. The net result is that we got the feeling that the Crown Center is like an island and you had to leave to find a place to eat, entertainment, etc. We used to love the place, but we probably won't stay there again. Not going to talk about being given a room right next door to the Missouri GOP hospitality suite. Nice people but not getting to sleep until 1 AM was not what we had in mind. The front desk was very nice in giving us a different room for the next night.
James, us2 night trip
The Westin Kansas City at Crown Center, Kansas City
Horrible time
It was horrible! When we checked in to our room we discovered dirty underwear on the floor after calling the front desk to have it removed we waited for two hours still no one came. We went down to the front desk and told them how disgusting this was. They said it would be faster if we just changed rooms. Then after trying to call room service for one and a half hours we went back to the front desk and ordered our food. We told them how upset we were with our stay but they didn’t even comp us anything. We will never never never stay there again!
James, us1 night trip with friends
The Westin Kansas City at Crown Center, Kansas City
Very Good8.0
Great service but over priced
Hotel needs updating but looks like they have started that process. Noisy in morning....started banging at 8a.m. on a Saturday morning
Kendra, us1 night romance trip

See all reviews

The Westin Kansas City at Crown Center, Kansas City

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