At the time of our stay, the facilities were under construction. This is NOT noted in the hotels.com listing in any way. The balcony was off-limits (and under active drilling from the noise) and the windows were taped over with garbage bags and red duck tape. The management company *did* relocate us, but I'm writing the review to let anyone considering booking this facility during the off season in 2021 know that the management company did not know that the entire hotel was under construction with all balconies blocked, the living rooms full of patio furniture, and the pools closed (not to mention the noise!) The property looked like it would be really lovely under normal circumstances, but call before you book! Hotels.com and the property management company did resolve our issue, however.