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Mercure Hangzhou Xixi Wetland

Photo gallery for Mercure Hangzhou Xixi Wetland

Exterior
Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Superior Room | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Hangzhou Xixi Wetland

Mercure Hangzhou Xixi Wetland

4.0 star property
4-star Hangzhou hotel with 1 bars, connected to the convention centre

8.2/10 Very good

14 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
No. 666 Jingxing Rd, Yuhang District, Hangzhou, Zhejiang, 311100

Room options

About this area

What's nearby

  • In Yuhang District

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 61 min drive
  • Hangzhou South Station - 35 min drive
  • Hangzhou East Railway Station - 43 min drive
  • Hangzhou Station - 46 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Share with you - 18 min walk
  • Hongluhuoguo - 18 min walk
  • Canteen - 3 min drive
  • 肯德基 - 5 min drive
  • 味千拉面 - 7 min drive

About this property

Mercure Hangzhou Xixi Wetland

Mercure Hangzhou Xixi Wetland offers an airport shuttle (available on request) for CNY 3000 per room one-way. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 9:00 AM to 4:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Self-service breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Access to nearby indoor pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 50-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: CNY 99 per accommodation, per night

Optional extras

  • Self-service breakfast is offered for an extra charge of CNY 69 for adults and CNY 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 3000 per room (one-way)
  • Laundry facilities are available for an extra charge of CNY 99 per night
  • There is a service fee of CNY 99 per night

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for an additional charge
  • Airport shuttle service for children between the ages of 15 and 17 costs CNY 3000

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Hangzhou Xixi Wetland Hotel
Mercure Hangzhou Xixi Wetland Hangzhou
Mercure Hangzhou Xixi Wetland Hotel Hangzhou

Frequently asked questions

Does Mercure Hangzhou Xixi Wetland offer free cancellation for a full refund?
Yes, Mercure Hangzhou Xixi Wetland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Hangzhou Xixi Wetland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hangzhou Xixi Wetland?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Hangzhou Xixi Wetland?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Hangzhou Xixi Wetland?
Yes, an airport shuttle is available from 9:00 AM to 4:30 PM on request. The charge is CNY 3000 per room one-way.
What are the check-in and check-out times at Mercure Hangzhou Xixi Wetland?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Mercure Hangzhou Xixi Wetland and nearby?
Mercure Hangzhou Xixi Wetland has a 24-hour fitness centre and access to a nearby indoor pool.
Are there restaurants at or near Mercure Hangzhou Xixi Wetland?
Yes. Nearby restaurants include 肯德基 (3 mi), 味千拉面 (4.3 mi) and 85C Bakery Cafe (4.4 mi).

Reviews

8.2

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Wangheng, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My flight arrived hours before the 12pm check-in time, and the staff at the Mercure Hotel checked me in early. They were pleasant and kind. The room was great too! Nice and clean with good views.
2-night trip
Verified Expedia guest review

10/10 Exceptional

It’s my second trip and I will definitely stay again
12-night trip
Verified Hotels.com guest review

8/10 Very good

Always a pleasant stay here
Yuh Wen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Daotian, 3-night trip
Verified Hotels.com guest review

6/10 Good

I booked this hotel for a night when I see it is marked as 4-star as well as very good reviews from other travelers. However, when I was there, I was kinds of disappointed with it. First of all, the hotel is inside of a food city and there is no sigh of how you can get in and park your car until you ask somebody else. Also, the hotel itself is very far from city center. You'd better t have a car or you might waste too much time on the commute to the center of the city. Secondly, the hotel staff are not professional and polite enough. It seems they don't care about you at all. They would have joke with each other while they are checking you in. When we check out, an employee was playing Wechat without coming to help us until he was called by another staff. Thirdly, while the hardware and facilities of the hotel is very new, the room itself has some wired(bad) smell. Also, the shampoo and other toilet articles are very low quality products as you can find from other low star hotels/motels. In short, this hotel is better than other low end hotels but definitely not a four-star one. I don't recommend it if you really hope to find a comfortable place to stay.
1-night family trip
Verified Expedia guest review

8/10 Very good

The location is at a fast growing area of hangzhou. More cosmopolitan than I thought. It is a bit far from the city and train stations. Traffic in hangzhou is unpredictable. Plan more budget and time on your tour plan due to the traffic.
2-night family trip
Verified Expedia guest review

8/10 Very good

Everything was great, it is completely out of my expextation, I book a single room but got a free upgrade. Room is very very nice except certain time at night. I can smell sole cigratte near the toilet, not sure where the smell come from
13-night business trip
Verified Expedia guest review

10/10 Exceptional

酒店属于新装修的,风格属于简约型的,房间里灯光的控制智能化,只是有时还是无法搞清楚如何开关,卫生间够大,干湿能够很好的分离。
2-night family trip
Verified Expedia guest review

8/10 Very good

虽然付费是最便宜的房间,房间没有窗口,但是住宿12天,给的房间却是最角落,几乎走最远的一间房间。没有考虑到顾客的不方便。12天都要走到最远,最角落的房间。12天那么长,应该有一些比较好的房间空着,却很小气的没有升级房间。
Chew Keat, 12-night business trip
Verified Hotels.com guest review