Tru by Hilton Grand Rapids Airport

Photo gallery for Tru by Hilton Grand Rapids Airport

Primary image
Indoor pool
Indoor pool
Cribs/infant beds, free WiFi, bed sheets, wheelchair access
Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Overview of Tru by Hilton Grand Rapids Airport

Tru by Hilton Grand Rapids Airport

2.5 star property
No-frills hotel in Kentwood with indoor pool

8.2/10 Very Good

368 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $96
Price available on 9/5/2022
Map
4570 28th Street SE, Grand Rapids, MI, 49512
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Childcare
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kentwood
  • Frederik Meijer Gardens and Sculpture Park - 11 min drive
  • DeVos Performance Hall - 13 min drive
  • Van Andel Arena - 13 min drive
  • Downtown Market - 19 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 14 min drive

About this property

Tru by Hilton Grand Rapids Airport

A great choice for a stay in Grand Rapids, Tru by Hilton Grand Rapids Airport is just 3.3 mi (5.4 km) from the airport. You can get a workout in at the fitness center or take a dip in the indoor pool. Fellow travelers say good things about the helpful staff and spacious guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

8.2

Very Good

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

BRIAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The hotel was very clean. Service was great. Only complaint was people knocking on doors and screaming wake up, running up and down the hall.
Angela, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Meghan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and great atmosphere!
Jonszhell, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gross shower.
I was in a handicap room and the shower floor was way out of level and left standing water my entire stay.
Michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

TIMOTHY, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jennifer, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Loud
Extremely loud
Rebecca, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Curtis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review