See all properties

Choose dates to view prices

San Grand Hotel - former Lucien Hanoi Hotel & Spa

Photo gallery for San Grand Hotel - former Lucien Hanoi Hotel & Spa

Serves breakfast, lunch and dinner
Point of interest
King Suite Room | Minibar, in-room safe, desk, laptop workspace
Lunch and dinner served, vegetarian cuisine
Reception

Overview of San Grand Hotel - former Lucien Hanoi Hotel & Spa

VIP Access

San Grand Hotel - former Lucien Hanoi Hotel & Spa

4.0 star property
4-star hotel with spa, near Thang Long Water Puppet Theatre
9.6 out of 10 Exceptional
9.6/10 Exceptional

89 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • O Quan Chuong Gate - 8 min walk
  • Hanoi Opera House - 15 min walk
  • Thang Long Water Puppet Theatre - 1 min drive
  • Hanoi Old Town Night Market - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Dong Xuan Market - 2 min drive
  • West Lake - 3 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Lotte Center Hanoi - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Nộm Bò Khô Long Vi Dung - 1 min walk
  • Bún Thang Bà Đức - Cầu Gỗ - 1 min walk
  • Hải Sản Phố - Hải Sản Tươi Sống - 1 min walk
  • Miến Trộn Mực Cua - 1 min walk
  • Tiem Com 40 Cau Go - 1 min walk
Map

About this property

San Grand Hotel - former Lucien Hanoi Hotel & Spa

Placing you 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.4 mi (0.7 km) from O Quan Chuong Gate, San Grand Hotel - former Lucien Hanoi Hotel & Spa offers an airport shuttle (available 24 hours) for VND 528000 per vehicle. Guests can indulge in massages at the spa, and vegetarian cuisine is served at Sunset Lake View, which is open for lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Lockers available

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Huc Spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Sunset Lake View – This restaurant specialises in vegetarian cuisine and serves lunch and dinner.
Rooftop – This rooftop bar specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 528000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of 0 per cent of room rate (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 700000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
Former Lucien Hanoi & Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa
San Grand Hotel - former Lucien Hanoi Hotel & Spa Hotel
San Grand Hotel - former Lucien Hanoi Hotel & Spa Hanoi
San Grand Hotel - former Lucien Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does San Grand Hotel - former Lucien Hanoi Hotel & Spa offer free cancellation for a full refund?
Yes, San Grand Hotel - former Lucien Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at San Grand Hotel - former Lucien Hanoi Hotel & Spa?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at San Grand Hotel - former Lucien Hanoi Hotel & Spa on 11 June 2023 start from €72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at San Grand Hotel - former Lucien Hanoi Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at San Grand Hotel - former Lucien Hanoi Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at San Grand Hotel - former Lucien Hanoi Hotel & Spa?
Sorry, there's no on-site parking at San Grand Hotel - former Lucien Hanoi Hotel & Spa.
Is an airport shuttle service offered by San Grand Hotel - former Lucien Hanoi Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 528000 per vehicle one-way.
What are the check-in and check-out times at San Grand Hotel - former Lucien Hanoi Hotel & Spa?
You can check in from 2:00 PM - anytime. There's a 0% charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at San Grand Hotel - former Lucien Hanoi Hotel & Spa and nearby?
San Grand Hotel - former Lucien Hanoi Hotel & Spa has a spa.
Are there restaurants at or near San Grand Hotel - former Lucien Hanoi Hotel & Spa?
Yes, Sunset Lake View offers vegetarian cuisine.
What's the area around San Grand Hotel - former Lucien Hanoi Hotel & Spa like?
San Grand Hotel - former Lucien Hanoi Hotel & Spa is in Old Quarter, a short 8-minute walk from Hoan Kiem Lake and 2 minutes' walk from Thang Long Water Puppet Theatre. Our travellers say that the local area is very central.

Reviews

9.6

Exceptional

9.5/10

Cleanliness

9.7/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfortable hotel near Hoan Kiem lake
The service was great and I like the efforts to be more eco-friendly (e.g. providing large refillable bottles for toiletries or reusable slippers rather than disposable slippers). The breakfast area was comfortable and food selection good. I also enjoyed the sky bar.
Yeing, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gem in hanoi.
The star of this place is the staff. Exceptional from start to finish. The room was nice and comfortable and great location. I really loved Hanoi! Oh and the spa was awesome. The breakfast was great too.
Isaiah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were wonderful!
Lesley, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

It was difficult to find to start with, but it is in a busy tourist area, which is good if that is what you are looking for. Standard Room was small, but fine for 1-2 person max. Condition seemed to be clean! Check in process was fairly slow. Spa was good!
Todd, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great place to stay in the old quarter in Hanoi can’t say enough about the staff they are fantastic
john, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best of the Best
What an amazing location and even better staff. The breakfast is one that you will never forget. We will return!
Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

john, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service top notch
The service is very good with the staff going all out to make the holiday enjoyable. The hotel is a little old but otherwise clean and has full amenities, including complimentary afternoon tea. But the best part of the hotel remains its service.
Fui Kim, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shahriar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Priya, 1-night trip
Verified Hotels.com guest review