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Halong Sapphire Cruise

Photo gallery for Halong Sapphire Cruise

Front of property
Beach nearby
Outdoor pool
Outdoor pool
Balcony

Overview of Halong Sapphire Cruise

Halong Sapphire Cruise

3.5 star property
Ha Long cruise with outdoor pool and restaurant

8.8/10 Fabulous

10 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Got Ferry, Hai Phong, Ha Long, Quang Ninh

Room options

About this area

What's nearby

  • Cruise from Ha Long

Getting around

  • Haiphong (HPH-Cat Bi) - 45 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Free ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • 1958 Restaurant - 3 min drive
  • À La Carte Halong Bay - 7 min drive
  • Ua vAng - 8 min drive
  • Cube Cafe - 8 min drive
  • 14 Pizza Halong - 8 min drive

About this property

Halong Sapphire Cruise

Halong Sapphire Cruise offers an airport shuttle (available 24 hours) for VND 1800000 per vehicle one-way. Guests can indulge in massages and enjoy local and international cuisine at Sapphire Bar, which is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a bar/lounge and a terrace. The helpful staff and overall comfort get good marks from fellow travellers.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 cabins

Arriving/Leaving

  • Check-in time from noon until 12:30 PM
  • Minimum check-in age – 15
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Cruise registration must be completed 1 day in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
  • Please be advised that this property is a cruise ship and not a standard hotel.
  • Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (VND 250000 per day; includes in/out privileges)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle available at scheduled times*
  • Cruise terminal shuttle*
  • Free ferry terminal shuttle*

Off-site

  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • DVD player
  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • 20 bathrooms
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Sapphire Bar – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1800000 per vehicle (one-way)
  • Cruise ship terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs VND 250000 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long

Frequently asked questions

Does Halong Sapphire Cruise offer free cancellation for a full refund?
Yes, Halong Sapphire Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Halong Sapphire Cruise?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Halong Sapphire Cruise on 28 November 2022 start from €279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Halong Sapphire Cruise?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Halong Sapphire Cruise?
Yes, there's an outdoor pool.
Are pets allowed at Halong Sapphire Cruise?
Sorry, pets aren't allowed.
Is parking offered on site at Halong Sapphire Cruise?
Yes. Self-parking costs VND 250000 per day.
Is an airport shuttle service offered by Halong Sapphire Cruise?
Yes, an airport shuttle is available. The charge is VND 1800000 per vehicle one-way.
What are the check-in and check-out times at Halong Sapphire Cruise?
You can check in from noon - 12:30 PM. Check-out time is 10:00 AM.
What is there to do at Halong Sapphire Cruise and nearby?
Halong Sapphire Cruise has an outdoor pool.
Are there restaurants at or near Halong Sapphire Cruise?
Yes, Sapphire Bar offers local and international cuisine. Nearby restaurants include À La Carte Halong Bay (3.4 mi), ua vAng (4.3 mi) and Cube Cafe (4.5 mi).
Does Halong Sapphire Cruise have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Halong Sapphire Cruise like?
Halong Sapphire Cruise is a short 16-minute walk from Tuan Chau Amphitheater and 19 minutes' walk from Tuan Chau Beach.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

9.6/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

10/10 Exceptional

Magic Halong Bay
Excellent experience. Sunny was a wonderful host
Mark, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Amazing trip!
We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Joanne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Iris, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
1-night trip
Verified Wotif guest review

8/10 Very good

I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
1-night family trip
Verified Expedia guest review

8/10 Very good

Food was really good, staff were friendly, I would have liked a bit more cruising around in the Sapphire.
2-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review