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1 room, 2 adults

The RuMa Hotel and Residences, Kuala Lumpur

5-star5 stars
7 Jalan Kia Peng, Kuala Lumpur, 50450, Malaysia

Luxury hotel with 2 bars/lounges, near Kuala Lumpur Convention Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 247 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Excellent hotel that is well located with superb service. If there was something that…Oct 19, 2019
  • Excellent hotel and well located. If you are in town for business or as a tourist this is…Oct 18, 2019

The RuMa Hotel and Residences, Kuala Lumpur

from $165
  • Deluxe King Room with Minibar
  • Deluxe Twin Room with Minibar
  • Grand King Room with Minibar
  • Grand Twin Room with Minibar
  • Corner Studio with Minibar
  • Grand Studio with Minibar
  • Deluxe Suite with Butler Service
  • Grand Suite

What’s around The RuMa Hotel and Residences, Kuala Lumpur

Top spots nearby

Recommended by this property

  • Kuala Lumpur Convention Centre (3-minute walk)
  • Pavilion Kuala Lumpur (5-minute walk)
  • Petronas Twin Towers (6-minute walk)
  • Kuala Lumpur Tower (11-minute walk)
  • Petaling Street (20-minute walk)
  • Merdeka Square (21-minute walk)
  • Putra World Trade Centre (29-minute walk)
  • Malaysian Houses of Parliament (36-minute walk)
  • Mid Valley Mega Mall (3.5 mi / 5.7 km)
  • Batu Caves (6.2 mi / 10 km)

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Raja Chulan Station - 9 min walk
  • Bukit Bintang Station - 13 min walk
  • KLCC Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
If you are planning to arrive after 6:00 PM please contact the property at least 48 hours in advance using the information on the booking confirmation. This property offers 24-hour check-in and check-out (subject to availability; blackout dates apply) to guests who provide their expected time of arrival and departure either at time of booking or 48 hours prior to arrival.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (meters) - 175
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Terrace
  • Library
Accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
Be entertained
  • 42-inch Smart TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

ATAS - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The RuMa Hotel and Residences, Kuala Lumpur’s small print

Also known as

  • RuMa Hotel Kuala Lumpur
  • RuMa Hotel
  • RuMa Kuala Lumpur
  • The Ruma And Residences
  • The RuMa Hotel and Residences Hotel
  • The RuMa Hotel and Residences Kuala Lumpur
  • The RuMa Hotel and Residences Hotel Kuala Lumpur

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MYR 120 for adults and MYR 98 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 36 reviews

Exceptional 10.0
The perfect experience
Possibly the best hotel we have every stayed in. Not only was the service outstanding, but the hotel design was exceptional. Small details, such as: -highly soundproofed corridors with silent elevators -room lights that guide you to the bathroom at night with the push of a button -amazing soaking tub in the shower room so you're not splashing water all over the floor And many more details show that not only is the hotel beautiful, it is highly functional. I especially appreciated that room service for breakfast instead of the buffet was also included. Given the hotel is somewhat pricey, there were no extra charges, just amazing service. It really made the experience stress free and the perfect weekend trip. It was a great value for the price. Of note, the lobby bar served the best cocktails we had the whole weekend. Don't miss it!
Kaley, us2 night trip
Exceptional 10.0
Amazin hotel with excellent staff, the RuMa was one of the best hotel that I ever used in Malaysia
Omar, us3 night trip
Exceptional 10.0
Unique stay
Great!
sg1 night business trip
Very Good 8.0
The staff are super nice and accommodating.
Raihan Binti, my1 night family trip
Poor 2.0
Inefficient communication
The hotel is generally OK, but if you’d like to amend your booking & billing, it could become a big problem (10+ email communication). My teammates and I booked 6 rooms (not the lowest price) and stayed for at least 14 nights. I asked only 1 unused night refund before my arrival, but I was treated like an idiot. The hotel firstly agreed to refund me an unused night when I checked in and out. They told me it has to be approved by Hotels.com, too. After I followed up the process, they couldn’t stop faking my check-in time in order to reject me until I provide my boarding pass. Afterwards, they left a number for me and asked me to ask Hotels.com to call them. 4 days later, Hotels.com told me RuMa still decided to reject the unused 1 night refund even though we have communicated among me, RuMa and Hotels.com for around 3 weeks!
tw4 night business trip

The RuMa Hotel and Residences, Kuala Lumpur

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