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All properties in Puerto de la Cruz, Spain

My City Hotel, Puerto de la Cruz

3-star3 stars
Great for familiesThis property has good facilities for families.
Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife, 38400, Spain

3-star hotel with outdoor pool, near San Juan Church
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 45 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • We received a very warm welcome from Bianca and got into our room a little earlier than…Jun 4, 2019
  • Everything superb hotel in all respects Breakfast, room, staff ,swimmingpool, views of…Mar 26, 2019

My City Hotel, Puerto de la Cruz

from $35
  • Standard Room
  • Room, Balcony
  • Room, Terrace
  • Junior Suite

What’s around My City Hotel, Puerto de la Cruz

Top spots nearby

Recommended by this property

  • San Juan Church (2-minute walk)
  • Plaza del Charco (2-minute walk)
  • Taoro Park (5-minute walk)
  • San Felipe Castle (8-minute walk)
  • Casino Puerto de la Cruz (9-minute walk)
  • Garden Beach (11-minute walk)
  • Loro Park (14-minute walk)
  • Teide Observatory (8.2 mi / 13.2 km)

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive
  • Tenerife (TFS-Tenerife South) - 59 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

My City Hotel, Puerto de la Cruz’s small print

Also known as

  • My City Hotel Puerto de la Cruz
  • My City Puerto de la Cruz
  • My City Hotel Hotel
  • My City Hotel Puerto de la Cruz
  • My City Hotel Hotel Puerto de la Cruz


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Safes in guestrooms can be used for EUR 2.50 per night

Buffet breakfast is offered for an extra charge of EUR 7.50 for adults and EUR 3.75 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

Airport shuttle service for children up to age 18 costs EUR 25 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 42 reviews

Very Good 8.0
The Perfect Stay
We had an amazing vacation and since we had a room facing a wall it says A LOT I still had a wonderful stay. Location is perfect in the lower Puerto de is Cruz, just off Plaza del Charco. Rooms are fresh, beds all new and comfortable. We slept well and I had no problem tucking the little one into bed at 8 pm. Bathroom is spacious and housekeeping works well. Breakfast area and reception area is bright and calm, but I don't recommend you sleep in as much will be out by then. Staff is helpful and knows good English. The pool area is small. That is actually a plus as it makes the sun panels sufficient enough to heat it to a somewhat comfortable temperature. The roof top sun- and pool area is really nice and certainly gives the hotel that little extra. I can gladly recommend this hotel and would certainly go back there myself. There are a few things to mention and possibly sort out. As the rooms on the lower floors facing the wall (book higher floors or with balcony!) gets little light it gets damp to an extent where for example towels won't dry sufficiently. This could be sorted with dehumidifiers in affected areas. Also I'd like notices put up about closing bathroom doors as the steem can set the fire alarm off (quite the wake-up call in the middle of the night!). And it would be nice if breakfast was refilled also with warm items during breakfast hours. We had a really nice and relaxing stay and I'd like to be back one day. Thank you!
Elida, gb7 night family trip
Exceptional 10.0
Fabulous hotel
Fabulous hotel just minutes away from the main square and the bus station. The seafront was no more than five minutes walk. Our room was a good size and very comfortable. Everything was very new and spotlessly clean. There was free wifi, TV, mini fridge and plenty of storage space. There was a walk in shower in the lovely clean bathroom. Breakfast was available but we didn't have it this time. The reception area was equipped with a coffee pod machine which was a really welcome touch. Staff were friendly and helpful and very cheerful. There was a pool on the roof and plenty of singers available. A great place to stay.
Hazel, gb2 night romance trip

My City Hotel, Puerto de la Cruz

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