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Hotel Grad Otocec Relais & Châteaux

Photo gallery for Hotel Grad Otocec Relais & Châteaux

Exterior
Indoor pool
Front of property – evening/night
Double Room, Park View (Golf & Cuisine) | Minibar, in-room safe, desk, cots/infant beds
Breakfast, lunch, dinner served; Regional cuisine

Overview of Hotel Grad Otocec Relais & Châteaux

Hotel Grad Otocec Relais & Châteaux

5.0 star property
Luxury hotel in Novo Mesto with indoor pool and restaurant
9.4 out of 10 Exceptional
9.4/10 Exceptional

22 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Grajska cesta 2, Novo Mesto, SI-8222
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 2 indoor and 6 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Children's pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Ljubljana (LJU-Joze Pucnik) - 63 min drive
  • Novo Mesto Station - 11 min drive
  • Krsko Station - 20 min drive
  • Libna Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Luna Caffe - 9 min drive
  • Caffe Verona - 10 min drive
  • Hotel Dolenj'c - 8 min drive
  • Vinoteka Šturm - 6 min drive
  • Picerija Cubus - 10 min drive
Map

About this property

Hotel Grad Otocec Relais & Châteaux

A great choice for a stay in Novo Mesto, Hotel Grad Otocec Relais & Châteaux features an airport shuttle. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. This luxurious hotel also features an indoor pool, a fitness centre and a children's pool. Fellow travellers like the helpful staff and restaurant.

Languages

Croatian, English, German, Italian, Serbian, Slovenian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Tennis
  • Hiking/biking trails
  • Horse riding/hire

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • 18 holes of golf
  • An indoor pool
  • 2 indoor tennis courts
  • 6 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guest rooms

Special features

Dining

On-site venue – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Reservations are required.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-18 years old. This tax does not apply to children under 7 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Sunday, Monday and Tuesday:
  • Restaurant

Children & extra beds

  • Cots/infant beds are available for EUR 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grad Otocec
Grad Otocec Hotel
Hotel Grad Otocec
Hotel Grad Otocec Relais Châteaux
Hotel Grad Relais Châteaux
Grad Otocec Relais Châteaux
Grad Relais Châteaux
Grad Otocec Relais & Chateaux
Hotel Grad Otocec Relais Châteaux
Hotel Grad Otocec Relais & Châteaux Hotel
Hotel Grad Otocec Relais & Châteaux Novo Mesto
Hotel Grad Otocec Relais & Châteaux Hotel Novo Mesto

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Grad Otocec Relais & Châteaux?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Grad Otocec Relais & Châteaux?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Grad Otocec Relais & Châteaux?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Grad Otocec Relais & Châteaux?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Grad Otocec Relais & Châteaux?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Grad Otocec Relais & Châteaux?
You can check in from 2 PM - 9 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Grad Otocec Relais & Châteaux and nearby?
Have fun with on-site activities such as horse riding and hiking, and practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness centre. Hotel Grad Otocec Relais & Châteaux also has a garden.
Are there restaurants at or near Hotel Grad Otocec Relais & Châteaux?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around Hotel Grad Otocec Relais & Châteaux like?
Hotel Grad Otocec Relais & Châteaux is located a short 1-minute walk from Otocec Castle Park. Travellers recommend the hotel for its walkable location.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing, romantic one night stay! The double room had a lovely view of the river and was spacious. The bed was fabulously comfortable, and the pillows of good quality. There were oodles of Salvatore Ferragamo amenities too. We did not eat dinner but breakfast was if an extremely high standard. There was also a welcome gift in the room of a platter of dried fruit and hazelnuts.
Miss Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is on a beautiful small island, ver pastoral!!!
1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful serene setting, elegantly furnished and superb staff. We thoroughly enjoyed our stay and excellent tasting menu dinner in the courtyard. The welcome in the wine tower was a nice surprise. Very deserving of its 5 star rating!
Jony, 1-night romance trip
Verified Expedia guest review

2/10 Poor

the air con was not working for 2 days there were only 3 people in the entire hotel doing everything from check in to serving to carrying luggage not relais chateux level at all!!! no turn down service
2-night family trip
Verified Expedia guest review

10/10 Exceptional

An off the beaten track hotel. If you ever wondered how a castle looks like from the inside. Excellent and impecable service.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very charming and unique propery and amazing location!
2-night romance trip
Verified Expedia guest review

6/10 Good

Lovely location and people.. but couldn't sleep
Hotel is charming.. almost magical. Staff are delightful. Thermostats in the room.. quite the opposite. Instead of letting you type in a set temperature, they only let you do a relative "more or less". I had mine at the coolest setting, and it still kept heating up my room like an oven. Fortunately by 4am I found just the right balance of windows to keep open (in late November!). Finally, the Bulgari bathroom amenities are luxurious, except that bath gel and shampoo are apparently the same thing- gross!
Jacob, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice castle experience
It was very well located but mattress and pillows need changing. Not comfortable. Service and breakfast very good
rosaria, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The breakfast was the best free breakfast I’ve had in a hotel. Location is beautiful
Julian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Charming castle with high-end service and food.
Wanted to spend the last night of our Slovenia trip in a bit different hotel. This castle is nice, quiet and peaceful. Restaurant is very good. Nature and the river surrounding the castle were really nice and offered a chance for a nice walk. Service is outstanding. Not for those seeking city life but a peaceful getaway.
Juha, 1-night romance trip
Verified Hotels.com guest review