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Hotel Lagoon

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Superior Double Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed with Sofa bed | Balcony
Superior Double Room, 2 Double Beds (Twin) | In-room safe, desk, blackout curtains, free WiFi

Overview of Hotel Lagoon

VIP Access

Hotel Lagoon

3.5 star property
Mountain hotel in Rionegro with outdoor pool and restaurant

9.0/10 Superb

109 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Kilometer 13 + 800, Vía JMC - Vereda El Tablazo, Rionegro, Antioquia

Room options

About this area

What's nearby

  • Lleras Park - 55 min drive
  • Santafé Mall - 61 min drive
  • Botero Plaza - 62 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 12 min drive

Restaurants

  • Milagros - 3 min drive
  • Brasas - 4 min drive
  • The Beef Store - 5 min drive
  • Hornearte - 7 min drive
  • Asados Exquisitos - 8 min drive

About this property

Hotel Lagoon

A great choice for a stay in Rionegro, Hotel Lagoon is only 3.4 mi (5.5 km) from the airport. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and airport.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 1 per room, up to 79 lb per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Ecotours
  • Hiking/biking trails
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 80000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
Property registration number 62207

Also known as

Hotel Lagoon Hotel
Hotel Lagoon Rionegro
Hotel Lagoon Hotel Rionegro

Frequently asked questions

Does Hotel Lagoon offer free cancellation for a full refund?
Yes, Hotel Lagoon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Lagoon?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hotel Lagoon on 2 March 2023 start from €98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Lagoon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Lagoon?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Lagoon?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 79 lb per pet. There's a charge of COP 80000 per pet, per night.
Is parking offered on site at Hotel Lagoon?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Lagoon?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Lagoon and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Hotel Lagoon also has a garden.
Are there restaurants at or near Hotel Lagoon?
Yes, there's an on-site restaurant. Nearby restaurants include The Beef Store (2.2 mi), Hornearte (2.6 mi) and Asados Exquisitos (2.7 mi).

Reviews

9.0

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel, rooms and bathrooms. Wifi was average at best...we were on the 2nd floor on the very end. Restaurant was very good and pool was really nice as well. Since so close to the airport I thought the airport shuttle was free but it was not. It costs around $8 which is not a big deal but strange not complimentary. Overall a pleasant stay.
Robert, 1-night romance trip
Verified Expedia guest review

6/10 Good

Christopher, 1-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed our time at the hotel. It was nice, modern and clean. Also they have included breakfast which is nice. Everyone is friendly. The only thing I didn’t like that you can’t add room service to your room or the bike rental. The room service you can pay with your card but bike rental is only columbian money and they don’t exchange dollars.
Marilyn, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was a perfect stay. the pickup service from the airport was very much appreciated after a full day of traveling and arriving after midnight.
Nathalie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible bedding. Noisy due to cheap walls. Impossible to rest. No privacy.
Andres, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

The hotel is in a beautiful setting next to a lagoon. Had a nice breakfast, which is included in price. Room nice, but a little small. Shower really small. Overall, though, a good value. Also pet friendly.
Doyle, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I just stayed at Hotel Lagoon overnight from a layover at MDE. The property is very close to the airport but is extremely quiet. I got a great night's sleep and the shuttle was waiting for me at 5:00 am the next morning. I would highly recommend Hotel Lagoon
Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was my first time in Colombia and they made my stay very welcoming.
Calburn, 1-night trip
Verified Expedia guest review