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One Tijuana Otay

Photo gallery for One Tijuana Otay

Lobby
In-room safe, desk, blackout drapes, free WiFi
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Overview of One Tijuana Otay

One Tijuana Otay

3.0 star property
Hotel in Tijuana, connected to a shopping center

7.8/10 Good

535 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is $65
Price available on 1/1/2023
Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service

Room options

About this area

What's nearby

  • U.S. Consulate General Tijuana - 2 min drive
  • Estadio Caliente - 7 min drive
  • Las Americas Premium Outlets - 24 min drive

Getting around

  • Tijuana Intl. Airport (TIJ) - 8 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive
  • San Diego, CA (MYF-Montgomery Field) - 31 min drive
  • San Diego, CA (SEE-Gillespie Field) - 44 min drive
  • San Diego Santa Fe Depot - 26 min drive

Restaurants

  • Los Chilaquiles - 4 min walk
  • Applebee's - 4 min walk
  • Gianluca - 6 min walk
  • Café de la Flor Otay - 13 min walk
  • El Bisket - 13 min walk

About this property

One Tijuana Otay

A great choice for a stay in Tijuana, One Tijuana Otay is just 4.8 mi (7.7 km) from the airport. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 10:00 AM. Fellow travelers love the helpful staff and airport proximity.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Does One Tijuana Otay offer free cancellation for a full refund?
Yes, One Tijuana Otay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at One Tijuana Otay?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at One Tijuana Otay on Jan 1, 2023 start from $65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at One Tijuana Otay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at One Tijuana Otay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Tijuana Otay?
Yes, there's free self parking.
What are the check-in and check-out times at One Tijuana Otay?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at One Tijuana Otay?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (6-min drive) is nearby.
Are there restaurants at or near One Tijuana Otay?
Yes. Nearby restaurants include Los Chilaquiles (4-min walk), Applebee's (4-min walk), and Gianluca (6-min walk).
What's the area around One Tijuana Otay like?
One Tijuana Otay is a short 14-minute walk from U.S. Consulate General Tijuana and 4 minutes' walk from Autonomous University of Baja California. Travelers say this hotel is in a good location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Aurora del rocio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Vuena locacion muy segura
jesus gomez, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love love looove this hotel!!!! Absolutely my favorite! Always staying there
Valeria, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Room not really clean, there is a smell everywhere (room, elevator, corridors)
Joel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A bit noisy due to the bars but I brought ear plugs for it. Great location.
Omar, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

*
Tigran, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I normally don’t rate my stays. This particular place was very safe and staff very friendly. One of the best stays mainly staff very helpful.
Noelia, 1-night romance trip
Verified Expedia guest review

6/10 Good

they don't own a parking lot, you must park in the plaza.
Josue, 1-night business trip
Verified Expedia guest review