"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians.
There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others.
I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests.
Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately.
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