"This was a very nice stay, we stayed during low season so it was very calm, and even with lots of people by the pool it never seemed too loud or busy. Easy access to the beach with amazing soft sand.
Room: nice and big, clean, king bed was 2 smaller beds pushed together with separate sheets and duvets so a point to note if you would like to have one actual bed.
Food: good! At these prices it is not gourmet but there were definitely high points, the desserts were always great, and the rest is fairly tasty if tending to be underseasoned - this is fine though there is always salt on the table, and you can always add but you can't take out.
Bars: this is fun, but at all the bars you need to download the app to be able to find the menu to see what's included - which is kind of annoying if you want to just be able to order and you don't have your phone with you. I know most people are attached but I don't tend to be when on holiday.
Check in wasn't great - they sent a link to check in a few days before which kept giving a response that said our details couldn't be found. Contacted via message system on hotels.com - no response for a day. Contacted via the hotel's actual website form (where on the drop down none of the names matched the exact name of the hotel, so I just made my best guess) - no response for a day. Finally called just to see if I actually even had a booking, we did, and just checked in at the hotel, which is fine, but not a great first contact experience!"
