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Staff and location are incredible. The decor in the lobby is gorgeous. The rooms, however, will be judged in one of two ways: 'dated' or 'full of character.' Sure, it was sorta old, but that's the feel of the hotel - historic. It would be awkward if it were ultra modern. Great hotel though. Walking distance to EVERYTHING! I wished we could have stayed longer.”
The people at the hotel were very kind and helpful. Greeted us every day and the breakfast was very nice. We drove 1/2 hour every day to Newport but the stay was worth it. We would stay at this hotel again.”
This hotel was a real discovery. Extremely helpful and knowledgeable staff (Ian and Justin) who recommended a great restaurant for dinner as well as organising transport for us around Providence as well as to New Haven. We had a comfortable room but it was somewhat noisy as it was at the front of the hotel on the street so next time I would request a quieter room. Overall however we were delighted with the hotel and would certainly go back there if and when we return to Providence.”
Our family of 6 found the suite with 2 bedrooms spacious and immaculate. We had an ocean view, as we had requested and although there is a busy road nearby the view and atmosphere were quite enjoyable. There were many other guests but no outside noise inside our suite when windows were closed. We especially enjoyed using the rooftop jacuzzi and fire pit open until 11 pm. The hotel is perfectly situated close to Easton's Beach and the Cliff walk, which we took full advantage of. Nearby Altantic Grille has the best breakfast in town! REALLY enjoyed our stay and would definitely go back.”
I found the hotel service to be accommodating and extremely friendly. The hotel has a beautiful view and is a short distance from downtown Newport. They have a computer and printer in the lobby for customer use which was extremely helpful for us. Great quality for how much money!”
Hotel was very well located and easy to find. The decor was very 1980's so like many US hotels it is looking dated. It was clean though and clealy got very busy at times owing to its water front location. Shortly after booking in we had to ask for another room because the bathroom plumbing was not functioning very well! We were immediately moved without any problem.”
CONS: The smell in the room when we first walked in was overwhelming to the point where we had to go out and buy our own air freshener. Also the room had obviously not been inspected fully after the last guest checked out because while our 16month old was playing he found wrappers and trash under the bed and behind the couches. Lastly, we went out just about everyday of our stay in RI and there were several days where the house keepers came in and replaced shampoo and toiletries but forgot to change the towels or make the bed or even take out the trash. PROS: the employees at the front desk and the maintenance workers are extremely helpful and very friendly and we were glad to have met them. we were greeted very well and everything we needed (crib, fridge) was in the room within minutes of asking for it. We also enjoyed the complimentary breakfast alomost everyday but especially on our last morning there when we had a 19 hr flight ahead of us. Overall the service was great, the people were great and the room was very comfortable. Will we come back?? maybe if there's improvement in the housekeeping”
The hotel staff were friendly and the hotel looked/smelled clean. I unfortunately stayed an extra 2 nights due to a blizzard, but the staff were accommodating. Overall, I would def stay here again, considering how much I paid versus surrounding hotels.”
we stayed only two nights but were pleasantly surprised by all the comforts. The place was clean throughout: the hotel, the room in general and the bathroom in particular. The continental breakfast was OK; enough since we were out and about early.”
Our family of 6 found the suite with 2 bedrooms spacious and immaculate. We had an ocean view, as we had requested and although there is a busy road nearby the view and atmosphere were quite enjoyable. There were many other guests but no outside noise inside our suite when windows were closed. We especially enjoyed using the rooftop jacuzzi and fire pit open until 11 pm. The hotel is perfectly situated close to Easton's Beach and the Cliff walk, which we took full advantage of. Nearby Altantic Grille has the best breakfast in town! REALLY enjoyed our stay and would definitely go back.”
I found the hotel service to be accommodating and extremely friendly. The hotel has a beautiful view and is a short distance from downtown Newport. They have a computer and printer in the lobby for customer use which was extremely helpful for us. Great quality for how much money!”
I stayed here for 2 nights and it was a great value. The room was clean and comfortable. The location was great, as the place I proposed to my girlfriend was right down the street. And downtown Newport was just only 5 mins away. The price was good.”
