the hotel was really nice and located in a great place. the only problem was in the room next to us someone had a dog locked in the bathroom and the dog was barking from 7.20am for about an hour when the people staying in this room had went out and left it there. couldnt sleep so had to get up advised cleaning staff outside our room and they also heard the dog barking advised would tell manager as far as we are aware nothing was done and we believe no pets are allowed in the hotel”
Cannot complain about anything really.The hotel seemed very busy during our four day stay, massive amount of young people on school trips. We only ever saw them though when using the wifi in the lobby - this is one thing Hilton could improve I.e. make Internet less expensive in the rooms or FREE. We also had use of the executive lounge area which was very good and convenient for us. The room was comfortable but did look a little 'tired' in the bathroom especially. Spent a lot of time sightseeing and found that the hotel was always easy to get back to. Would definitely use it again when we return to NYC.”
Three of us stayed in a two double bed room which was very large and we had lots of space. I found the room too warm at night with no way to change the temperature. The location is great. I left some things behind in the room, my fault I know, however the cleaners never found them either even thoguh i'm sure I left them there.. strange”
the hotel was really nice and located in a great place. the only problem was in the room next to us someone had a dog locked in the bathroom and the dog was barking from 7.20am for about an hour when the people staying in this room had went out and left it there. couldnt sleep so had to get up advised cleaning staff outside our room and they also heard the dog barking advised would tell manager as far as we are aware nothing was done and we believe no pets are allowed in the hotel”
Cannot complain about anything really.The hotel seemed very busy during our four day stay, massive amount of young people on school trips. We only ever saw them though when using the wifi in the lobby - this is one thing Hilton could improve I.e. make Internet less expensive in the rooms or FREE. We also had use of the executive lounge area which was very good and convenient for us. The room was comfortable but did look a little 'tired' in the bathroom especially. Spent a lot of time sightseeing and found that the hotel was always easy to get back to. Would definitely use it again when we return to NYC.”
Three of us stayed in a two double bed room which was very large and we had lots of space. I found the room too warm at night with no way to change the temperature. The location is great. I left some things behind in the room, my fault I know, however the cleaners never found them either even thoguh i'm sure I left them there.. strange”
The timing of my visit was poor.. After all you train for a marathon and then discover it is called off at the last minute. Chose hotel as it was close to Staten Island... Staff were wonderful and Hotel met its needs... Surroundings are a contrast. One of the world's great institutions - JPMorgan on your door together with a less than desirable retailing area... All very close to each other. Premium prices paid due to storm creating high demand on accommodation everywhere round New York.”
I will most definitely stay at this hotel again. Very beautiful hotel, close to the subway and 5 min to the Brooklyn Bridge. Ringing in New Years eve 2012 on the Brooklyn Bridge with my kids and husband is a memory I will forever cherish. The only downfall was the view from my hotel room. I spent the extra fee to get a view of Manhattan, and I only got to see a bit of the Manhattan Bridge. I was quite disappointed with the view but otherwise the hotel was amazing. I will for sure stay here again.”
Stayed here with a colleague in April 2011 on a business trip. Booked here because of the very competitive rates, half of what you would pay in Manhattan. Located a five minute walk from a well-served subway. Hotel was clean and comfortable, whilst the breakfast was a bit fast-foodish. It suited us, however, as we were typically dashing out for meetings each day. Surrounding neighbourhood might be offputting for some, but it didn't bother us a jot. We will stay there again for the good value.”
The hotel is gorgeous both inside and out. The room was clean as well as the entire hotel. There is complimentary iced tea, coffee and cappuccino on every floor. You also get a free breakfast in the morning that had eggs, sausage, oj, coffee, etc , etc. It was loaded with goodies. The staff was very nice.We got a jacuzzi room and the jacuzzi was very nice with mirrors around it so it made for a very romantic evening. The room had a small beer, liquor, wine vending machine. we stayed for 2nights, we would stay again and woul recomend 2 others ;)))”
We arrived at 1pm and were delighted that we were able to check in right away. My wife and I were attending a show at First Niagara Centre and show time was 7:30. We asked the host at the restaurant in the hotel lobby what time we woul need to arrive in order to eat before the show. He replied 5:45-6:00 pm. I also asked if it would helpful to have a reservation and he said no. You can probably guess what happened next. We arrived at 5:50 pm and were told that there was no way they could serve us a meal in time for us to get to the show on time. There is nothing to eat at the First Niagara, unless of course, you are a millionaire. When we tried to order take out after the show, the restaurants we called were too busy to accomodate.”
Our stay at the Hotel was great! ......Booking through "Hotels.com" was easy,the only problem was that I felt they should more openly make you aware that there is NO cancellation! and you have to pay in full up front!”
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