Billings Hotel and Convention Center

Great swimming pool and jacuzzi. Bummer that they closed at 10 pm. Rooms and hotel were clean and the price was right!

There are watersides at the hotel which are great for kids however when you check in they do nto tell you it is an additional $3 a person to use the slides. That is something you would think they would tell you at check in. THen our room was not very clean at all there were powerade caps on the floor when we walked in and there was hair in the drain. You could tell the floor was not vaccumed. THe airconditioner unit was broken and the case was just sitting on the floor. The front desk people were not so friendly the evening we stayed. We asked where there were vending machines and they said at every exit and my husband covered 3 exits by our room and there were just soda and Ice machines so he again called the front desk and asked where the vending machine was and was again told by every exit. So he walked all over the hotel and finally found one by exit A which is the lobby almost. He was not all too happy. I think our stay could have been better if rooms were cleaner and staff was friendly. oh and antoher note we had 2 voicemails on our phone in the room so I checked them and it was the head executive house keeper repramanding her staff for not having clkean enough toilets and rooms and for them smoking where they should not..... Apparently they have had plenty of guests complaining about the cleanliness. Hotels.com held upo their end of the deal by giving us a great rate but the hotel left a lot to be desired. Woudl not tell friends or family to stay there!!!