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Q Hotel & Spa (former Quarterage Hotel), Kansas City, MO

Q Hotel & Spa (former Quarterage Hotel)

Star rating: 3.0 of 5
560 Westport Rd
Kansas City, MO, 64111
866-539-0036
Average Rating
4.2
Recommend
86%
174 Guest Reviews

from $95.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for Q Hotel & Spa (former Quarterage Hotel):

  • 86% Recommend
  • 4.2 Average Rating
  • 174 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.2
Room Comfort
4.2
Room Cleanliness
4.4

Nothing is more important than the opinions of our guests.

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All Trip Types
(174 ratings)
Average Rating 4.2 of 5
Business
(26 ratings)
Average Rating 4.4 of 5
Romance
(31 ratings)
Average Rating 4.1 of 5
Family
(9 ratings)
Average Rating 3.2 of 5
With Friends
(41 ratings)
Average Rating 4.6 of 5
All Others
(67 ratings)
Average Rating 4.2 of 5

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Trip Type: Business Review 1 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Q for Quality

This is where I always stay in Kansas City - great service and great hotel at a reasonable price. The staff is always friendly and helpful.

 
Trip Type: Special Event Review 2 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 3 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location

When reserve the hotel room from Hotel.com, what you paid is only for the room. The hotel offers cocktail and breakfast for $15.00 per person in addition to then room rate.

 
Trip Type: With Friends Review 4 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location

Perfect location. I loved that we could walk to the bars. Still, it was down far enough on the block that we couldn't hear noise from the street when we were trying to sleep. The room was very well-decorated, and the iPod hookup was nice to have. The only things I found a little strange were (1)the bead curtain blocking off the closet, and (2)the fact that the TV worked in the evening but would not turn on when we woke up in the morning. Neither of these things were real problems, just a little odd.

 
Trip Type: Not Provided Review 5 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Disappointed with Amenities

I upgraded my room to take advantage of the shuttle service offered. Don't pay extra for the shuttle. I waited with my 2 young children 1 1/2 hours outside in 42 degree weather by a bar for the van to pick us up. Should have used a cab. When I mentioned this to the desk clerk their response was "that happens" The room was fine, bed comfortable. Telephone in room did not work.

 
Trip Type: With Friends Review 6 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 7 of 153
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Read the fine print!

I booked this hotel through hotels.com. When I checked in I was told that my rate did not include breakfast, any spa services, nor the use of the hotel shuttle. I was only there one night so had no real intention of using the spa, but the need to arrange for transportation to the meeting I had to attend in the morning was a major inconvenience. I checked my booking info, and indeed the confirmation included the words, "Queen Business, room only." It would have been helpfu, though, had "room only" been explained more clearly.

 
Trip Type: Overnight Stay Review 8 of 153
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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You need to carefully chose your hotel package

We had stayed at this hotel many times in the past, however since the change to the Q Hotel and Spa, many changes have been made in their reservation packages. When we made our reservation, breakfast was included with the stay. However, after arriving, we were informed that breakfast was not included in our package. Our advise is to skip their rather expensive breakfast and go 2 blocks west of the hotel to the First Watch Restaurant for a much better breakfast.

 
Trip Type: Not Provided Review 9 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 153
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Nice, clean hotel with good location

Rooms are small. Was supposed to have a queen size bed, instead got a full size. It was very noisy. Great location. Very clean. The happy hour is great fun and the omelet bar is very good as are the breakfast facilities in general. Staff was very courteous.

 
Trip Type: Business Review 11 of 153
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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oops!

My only complaint is that the desk did not put through a wake up call the day I left. Luckily I tend to wake up at 5:30 most mornings so I didn't miss my plane.

 
Trip Type: Rest and Recreation Review 12 of 153
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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HOT HOT!!!!!!!!!!

Room was hot and you can't control the a/c in your room! BUT NICE HOTEL

 
Trip Type: Romance Review 13 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Art

The hotel is located on westport road wich is very art friendly. There was an art festival going on at the time we were there and it was amazing. There was live music and artists everywhere. There is also a good virety of food in the area. Try Jerselum Cafe its amazing! It was also within walking distance of the Nelson and the plaza. Great hotel and great people.

 
Trip Type: Family Review 14 of 153
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Good value

I'd reserved a room with a queen bed, but what they gave us was a room with a double bed and a balcony. My husband liked the balcony, but I would have preferred a larger bed. Apparently rooms with queens don't have a balcony. Next time, I'll get my queen-size bed and hubby can go downstairs and outside to smoke!

 
Trip Type: With Friends Review 15 of 153
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Awesome

This hotel was awesome. Well decorated and the lounge was nice. The breakfast in the morning was awesome. Definately would stay there again.

 
 
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